Face To Face Debt Collection
Person to person contact significantly increases collection rates
Unlike many of our competitors DCBL have invested in our people and not automated dialling systems as experience has taught us emails, telephone calls, text messages and letters are at lot easier to ignore than our people.
On instruction a full financial profile including real time trace, address verification, financial, asset and credit score is completed, this information is a key factor when we speak to or meet the debtor. Initially contact is made by letter and telephone to open up lines of communication and tactfully negotiate settlement, if these are ignored field agents can visit the debtors business premises.
Our internal and field based teams are chosen for their negotiation skills and diligence, protecting your reputation and ours whilst still achieving outstanding collection success rates. Our in house SRA regulated legal team can provide specialist advice and solutions should litigation or any other court action be required.
DCBL debt recovery services are authorised and regulated by the Financial Conduct Authority (FCA) & Information Commissioners Office (ICO data protection) members of the consumer credit association (CSA) and hold ISO 9001 accreditation.
What Our Clients Say...
Dear Mr Blackthorne Thank you for your recent services to successfully collect an outstanding County Court Judgement owing to W J Nigh & Sons… W J NIGH & SONS LTD
I would like to take the opportunity to thank you and your team at DCBL for the service we have received so far from… BFL SOLUTIONS LTD
I must say I was very impressed with both the speed of your response and professionalism in handling the situation and recovery of the… Worldchoice Sports
Dear Helen, I would like to thank you for all your hard work and support over the past 12 months. Our Board of Directors… WNCU
We wish to thank you for your excellent and prompt attention in collecting outstanding commercial rent arrears on our behalf. We would like to… Milloyd Investments LTD
Thank you so much for retrieving my outstanding money that was owed by a previous client. After approximately 18 months of court action against… T.P.Ray
In May 2013, I had a County Court Judgement in my favour for £1,898.70. As the defendant was in great financial difficulties, I originally… VMIT
Dear Sirs, We had been struggling for 18 months trying to recover outstanding monies from a customer, who despite numerous promises, failed to pay… Westholme Firewood
Call 0800 046 0451 or fill in our enquiry form.