Face To Face Debt Collection
Person to person contact significantly increases collection rates
Unlike many of our competitors DCBL have invested in our people and not automated dialling systems as experience has taught us emails, telephone calls, text messages and letters are at lot easier to ignore than our people.
On instruction a full financial profile including real time trace, address verification, financial, asset and credit score is completed, this information is a key factor when we speak to or meet the debtor. Initially contact is made by letter and telephone to open up lines of communication and tactfully negotiate settlement, if these are ignored field agents can visit the debtors business premises.
Our internal and field based teams are chosen for their negotiation skills and diligence, protecting your reputation and ours whilst still achieving outstanding collection success rates. Our in house SRA regulated legal team can provide specialist advice and solutions should litigation or any other court action be required.
DCBL debt recovery services are authorised and regulated by the Financial Conduct Authority (FCA) & Information Commissioners Office (ICO data protection) members of the consumer credit association (CSA) and hold ISO 9001 accreditation.
What Our Clients Say...
Thank you for again successfully collecting an outstanding debit in a short time scale.… Harlequin
I am writing a quick letter to thank you for the service provided by DCBL and how effective and happy we are that you… MC TRADING CHESHIRE LTD
We have found you to be prompt, courteous and efficient in carrying out the tasks entrusted to you and would certainly recommend you to… UK Isles Ltd.
Thank you for the swift and professional services we received from your company and the ease of use your website provided. I would have… Scala
We were delighted with both the speed of the recovery, less than three days from the date we returned the warrant to you and… Hellier Langston
Dear Sirs, We would like to say the biggest thank you to you all. When this case first happened, we were gutted; we thought… Carol Heather Jayne Harding
I would strongly recommend DCBL, who recently assisted with an unpaid debt for my farther. As it was not specifically related to a business… Miss Lowings
Recovery of a individual judgement debt Yet again you have exceeded our expectations. We instructed you recently to recover what i thought would be… RiverView Portfolio Ltd
Call 0800 046 0451 or fill in our enquiry form.