Face To Face Debt Collection
Person to person contact significantly increases collection rates
Unlike many of our competitors DCBL have invested in our people and not automated dialling systems as experience has taught us emails, telephone calls, text messages and letters are at lot easier to ignore than our people.
On instruction a full financial profile including real time trace, address verification, financial, asset and credit score is completed, this information is a key factor when we speak to or meet the debtor. Initially contact is made by letter and telephone to open up lines of communication and tactfully negotiate settlement, if these are ignored field agents can visit the debtors business premises.
Our internal and field based teams are chosen for their negotiation skills and diligence, protecting your reputation and ours whilst still achieving outstanding collection success rates. Our in house SRA regulated legal team can provide specialist advice and solutions should litigation or any other court action be required.
DCBL debt recovery services are authorised and regulated by the Financial Conduct Authority (FCA) & Information Commissioners Office (ICO data protection) members of the consumer credit association (CSA) and hold ISO 9001 accreditation.
What Our Clients Say...
Many thanks to you and your team for the excellent service and support in the recent Pre-court collection (plus expenses) from a major and… VAULT CONTRACTS LTD
Dear Jane, I am writing you all for doing what I thought was the impossible. You managed to collect a debt that has been… A. Rogers
It is with great pleasure that I am happy to provide a testimonial for the amazing work your company has done for us. We… Lets11
I am writing this letter to thank you successfully resolving what had been a long standing non payment problem. We completed a job for… ASHMARK ROOFING
Hello Adam, Just wanted to put on record how very impressed we are with efficiency of your company in the collection of debt. We… L & O Meats Limited
I write with regard to the recent work that dcbl undertook on behalf of one of my clients whereby possession of a residential property… COLLYER BRISTOW LLP SOLICITORS
I wanted to let you know how delighted I was with the services of DCB Ltd. Our tenant seemed to know exactly how to… Michele Dance
Dear Helen, I would like to thank you for all your hard work and support over the past 12 months. Our Board of Directors… WNCU
Call 0800 046 0451 or fill in our enquiry form.