Face To Face Debt Collection

Person to person contact significantly increases collection rates

Unlike many of our competitors DCBL have invested in our people and not automated dialling systems as experience has taught us emails, telephone calls, text messages and letters are at lot easier to ignore than our people.

Our Approach

On instruction a full financial profile including real time trace, address verification, financial, asset  and credit score is completed, this information is a key factor when we speak to or meet the debtor. Initially contact is made by letter and telephone to open up lines of communication and tactfully negotiate settlement, if these are ignored field agents can visit the debtors business premises.

Compliance

Our internal and field based teams are chosen for their negotiation skills and diligence, protecting your reputation and ours whilst still achieving outstanding collection success rates. Our in house SRA regulated legal team can provide specialist advice and solutions should litigation or any other court action be required.

DCBL debt recovery services are authorised and regulated by the Financial Conduct Authority (FCA) & Information Commissioners Office (ICO data protection) members of the consumer credit association (CSA) and hold ISO 9001 accreditation.

Contact Us

Call us today on
0800 091 0585

Awards & Accreditations

Legal Services Provider Of The Year 2016/2017

Testimonials

View our client testimonials

What Our Clients Say...

Dear Sirs, I would like to thank you for your excellent service. After nearly 3 years of false promises and court action I thought… I Espley Builders Ltd
Dear Mr Blackthorne, I have just enjoyed using the services of DCBL and am, delighted to say how pleased I have been with the… Ray Guselli/ Cumbria Business Group Ltd
Hello Adam, Just wanted to put on record how very impressed we are with efficiency of your company in the collection of debt. We… L & O Meats Limited
I write with regard to DCBL with whom we have employed on a number of occasions in order to transfer up County Court Judgements… REGENT ELECTRICAL DISTRIBUTORS
We have been using Direct Security for around 3 years and have never had a problem with them.   They are quick to respond… Trafford Leisure
Dear Sir, I couldn’t appreciate more in connection with the outstanding debt, which I had requested your company DCBL to collect from above mentioned… Arvind Desai
We are writing to you today to offer our thanks for the successful collection of the debt passed over to yourselves. The debt was… AQUISITIVE
We are happy to recommend Direct for security works, Debt Collecting services and Key Holding Services. Orbis frequently work with this organisation and always… Orbis
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