Face To Face Debt Collection

Person to person contact significantly increases collection rates

Unlike many of our competitors DCBL have invested in our people and not automated dialling systems as experience has taught us emails, telephone calls, text messages and letters are at lot easier to ignore than our people.

Our Approach

On instruction a full financial profile including real time trace, address verification, financial, asset  and credit score is completed, this information is a key factor when we speak to or meet the debtor. Initially contact is made by letter and telephone to open up lines of communication and tactfully negotiate settlement, if these are ignored field agents can visit the debtors business premises.

Compliance

Our internal and field based teams are chosen for their negotiation skills and diligence, protecting your reputation and ours whilst still achieving outstanding collection success rates. Our in house SRA regulated legal team can provide specialist advice and solutions should litigation or any other court action be required.

DCBL debt recovery services are authorised and regulated by the Financial Conduct Authority (FCA) & Information Commissioners Office (ICO data protection) members of the consumer credit association (CSA) and hold ISO 9001 accreditation.

Contact Us

Call us today on
0800 091 0585

Awards & Accreditations

Legal Services Provider Of The Year 2016/2017

Testimonials

View our client testimonials

What Our Clients Say...

We had a very difficult client owing us £80,000 for over a year. They seemed to know every tactic and trick in the book… PRO PARTS (KENT) LTD
Dear Mr Blackthorne Thank you for your recent services to successfully collect an outstanding County Court Judgement owing to W J Nigh & Sons… W J NIGH & SONS LTD
Thank you for the efficient and prompt action to recoup the outstanding debt of 4 years, paid in full plus expenses, into our account… MALTON ROAD ENGINEERING LTD
I would like to thank your company for the service given to us in a recent case which was dealt with efficiently and with… ALDERDALE FIXING SYSTEMS LTD
To whom it may concern. I recently had cause to use the services of DCBL Certificated Bailiffs & High Court Enforcement. This was a… Dr A D Philpott
I have been thoroughly impressed with the service provided by DCBL.  They have kept me up-to-date throughout the process and ensured that all the… WINKWORTH
Thank you for the swift and professional services we received from your company and the ease of use your website provided.  I would have… Scala
I am writing this letter to thank you successfully resolving what had been a long standing non payment problem. We completed a job for… ASHMARK ROOFING
Want Our Help?

Call 0800 046 0451 or fill in our enquiry form.