Face To Face Debt Collection

Person to person contact significantly increases collection rates

Unlike many of our competitors DCBL have invested in our people and not automated dialling systems as experience has taught us emails, telephone calls, text messages and letters are at lot easier to ignore than our people.

Our Approach

On instruction a full financial profile including real time trace, address verification, financial, asset  and credit score is completed, this information is a key factor when we speak to or meet the debtor. Initially contact is made by letter and telephone to open up lines of communication and tactfully negotiate settlement, if these are ignored field agents can visit the debtors business premises.

Compliance

Our internal and field based teams are chosen for their negotiation skills and diligence, protecting your reputation and ours whilst still achieving outstanding collection success rates. Our in house SRA regulated legal team can provide specialist advice and solutions should litigation or any other court action be required.

DCBL debt recovery services are authorised and regulated by the Financial Conduct Authority (FCA) & Information Commissioners Office (ICO data protection) members of the consumer credit association (CSA) and hold ISO 9001 accreditation.

Contact Us

Call us today on
0800 091 0585

Awards & Accreditations

Legal Services Provider Of The Year 2016/2017

Testimonials

View our client testimonials

What Our Clients Say...

Dear Sirs, We would like to say the biggest thank you to you all. When this case first happened, we were gutted; we thought… Carol Heather Jayne Harding
Dear Sirs I would highly recommend this Company if you are in the position that you need to enforce a debt owed to you.… CCC 4 Business
Direct Security have proved invaulable to my business providing a fast, flexible, responsive and professional Security Service that more than meets our business needs.… Suresafe Electrics
I write with regard to the recent instance when acting upon our instructions you successfully evicted a persistently non paying tenant and obtained full… Horticon Ltd
We have used Direct Collection Bailiffs Limited for a number of clients and have been delighted with the results. The process from start to… Thornton Plumbing
I would strongly recommend Direct Collections Ltd who recently assisted with an unpaid invoice.  I am very grateful to all of the team who… Lifestyle PR Consultant
I wanted to let you know how delighted I was with the services of DCB Ltd. Our tenant seemed to know exactly how to… Michele Dance
I am writing this letter to thank you successfully resolving what had been a long standing non payment problem. We completed a job for… ASHMARK ROOFING
Want Our Help?

Call 0800 046 0451 or fill in our enquiry form.