Face To Face Debt Collection
Person to person contact significantly increases collection rates
Unlike many of our competitors DCBL have invested in our people and not automated dialling systems as experience has taught us emails, telephone calls, text messages and letters are at lot easier to ignore than our people.
On instruction a full financial profile including real time trace, address verification, financial, asset and credit score is completed, this information is a key factor when we speak to or meet the debtor. Initially contact is made by letter and telephone to open up lines of communication and tactfully negotiate settlement, if these are ignored field agents can visit the debtors business premises.
Our internal and field based teams are chosen for their negotiation skills and diligence, protecting your reputation and ours whilst still achieving outstanding collection success rates. Our in house SRA regulated legal team can provide specialist advice and solutions should litigation or any other court action be required.
DCBL debt recovery services are authorised and regulated by the Financial Conduct Authority (FCA) & Information Commissioners Office (ICO data protection) members of the consumer credit association (CSA) and hold ISO 9001 accreditation.
What Our Clients Say...
May I take this opportunity for dealing with this matter so efficiently. Doubtless we shall need your services in the future!… Clanlead Ltd.
We at the Quentrall Services would like to thank all of the team at DCB Ltd for all their help. The team made what… Quentrall
We write in relation to previous correspondence. We would like to take this opportunity of thanking you for collecting an aged debt for us. … CARTERS SOLICITORS LLP
Dear Helen, I would like to thank you for all your hard work and support over the past 12 months. Our Board of Directors… WNCU
I am pleased to confirm that we are totally satisfied with your service in collecting monies from the defaulter. Your service was prompt and… JIGSAW PROPERTY CARE
Dear Sirs, We had been struggling for 18 months trying to recover outstanding monies from a customer, who despite numerous promises, failed to pay… Westholme Firewood
I would like to express my thanks to your company for helping me to recover an outstanding debt from a builder who had withheld… Jackie Catlin
We are happy to recommend Direct for security works, Debt Collecting services and Key Holding Services. Orbis frequently work with this organisation and always… Orbis
Call 0800 046 0451 or fill in our enquiry form.