Face To Face Debt Collection

Person to person contact significantly increases collection rates

Unlike many of our competitors, DCBL have invested in our people and not automated dialling systems as experience has taught us emails, telephone calls, text messages and letters are a lot easier to ignore than our people.

Our Approach

On instruction a full financial profile including real-time trace, address verification, financial, asset and credit score is completed, this information is a key factor when we speak to or meet the debtor. Initially, contact is made by letter and telephone to open up lines of communication and tactfully negotiate a settlement, if these are ignored field agents can visit the debtors business premises.

Compliance

Our internal and field-based teams are chosen for their negotiation skills and diligence, protecting your reputation and ours while still achieving outstanding collection success rates. Our in house SRA regulated legal team can provide specialist advice and solutions should litigation or any other court action be required.

DCBL debt recovery services are authorised and regulated by the Financial Conduct Authority (FCA) & Information Commissioners Office (ICO data protection) members of the consumer credit association (CSA) and hold ISO 9001 accreditation.

Contact Us

Call us today on
0800 091 0585

Awards & Accreditations

Legal Services Provider of the Year

Testimonials

View our client testimonials

What Our Clients Say...

Dear Sir, CMC Estates are proud to announce that Direct Collection Bailiffs Limited (DCBL) have provided a highly professional and excellent service, which resulted… CMC Estates
I write with regard to the recent work that dcbl undertook on behalf of one of my clients whereby possession of a residential property… COLLYER BRISTOW LLP SOLICITORS
Dear Jane, Thank you for all your help in recovering the outstanding debt from our customer. Your perseverance has paid off with now the… Alpha
We have been with Direct Security Solutions for the last 12 months and find them to be a thoroughly professional company who deal with… St James & Emmanuel Academy Trust
May I take this opportunity to thank your staff for quickly and effectively collecting the money owed to us.  We found your company to… RJ Hawkins Ltd.
Dear Adam, We recently used your service to recover a debt. Within a few days of giving you the go ahead our debtor was… BMS
Dear Sirs, We have been dealing with DCBL for several years, in the capacity of Enforcing County Court Judgments. During this time, we have… ARC Collections
Dear Sirs I would highly recommend this Company if you are in the position that you need to enforce a debt owed to you.… CCC 4 Business
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Call 0800 046 0451 or fill in our enquiry form.