Face To Face Debt Collection

Person to person contact significantly increases collection rates

Unlike many of our competitors DCBL have invested in our people and not automated dialling systems as experience has taught us emails, telephone calls, text messages and letters are at lot easier to ignore than our people.

Our Approach

On instruction a full financial profile including real time trace, address verification, financial, asset  and credit score is completed, this information is a key factor when we speak to or meet the debtor. Initially contact is made by letter and telephone to open up lines of communication and tactfully negotiate settlement, if these are ignored field agents can visit the debtors business premises.

Compliance

Our internal and field based teams are chosen for their negotiation skills and diligence, protecting your reputation and ours whilst still achieving outstanding collection success rates. Our in house SRA regulated legal team can provide specialist advice and solutions should litigation or any other court action be required.

DCBL debt recovery services are authorised and regulated by the Financial Conduct Authority (FCA) & Information Commissioners Office (ICO data protection) members of the consumer credit association (CSA) and hold ISO 9001 accreditation.

Contact Us

Call us today on
0800 091 0585

Awards & Accreditations

Legal Services Provider Of The Year 2016/2017

Testimonials

View our client testimonials

What Our Clients Say...

Dear sir, This is a letter of appreciation for collecting the outstanding debt I have had on my books for nealry 6 years. As… Steda Plant Hire Ltd
Thankyou for your services. We encountered no problems on site over the weekend, I have heard good feedback from all the staff special thanks… Clinton Enterprises
Thank you for the efficient and prompt action to recoup the outstanding debt of 4 years, paid in full plus expenses, into our account… MALTON ROAD ENGINEERING LTD
We have used the services of Direct Collections on a couple of occasions now and have always found their service to be professional and… ALLIANCE WORKFORCE LIMITED
To the relevant officers This is John Bofarull Guix, claimant in HM County Court Business Centre case…..,writ obtained on January 6th 2017 against company…for… John Bofarull Guix
We write in relation to previous correspondence. We would like to take this opportunity of thanking you for collecting an aged debt for us. … CARTERS SOLICITORS LLP
I would strongly recommend Direct Collections Ltd who recently assisted with an unpaid invoice.  I am very grateful to all of the team who… Lifestyle PR Consultant
Thank you for your assistance with the successful recovery of full Judgement amount from our County Court Judgement Debt.  From my own perspective I… FOX GRANT
Want Our Help?

Call 0800 046 0451 or fill in our enquiry form.