Face To Face Debt Collection

Person to person contact significantly increases collection rates

Unlike many of our competitors DCBL have invested in our people and not automated dialling systems as experience has taught us emails, telephone calls, text messages and letters are at lot easier to ignore than our people.

Our Approach

On instruction a full financial profile including real time trace, address verification, financial, asset  and credit score is completed, this information is a key factor when we speak to or meet the debtor. Initially contact is made by letter and telephone to open up lines of communication and tactfully negotiate settlement, if these are ignored field agents can visit the debtors business premises.

Compliance

Our internal and field based teams are chosen for their negotiation skills and diligence, protecting your reputation and ours whilst still achieving outstanding collection success rates. Our in house SRA regulated legal team can provide specialist advice and solutions should litigation or any other court action be required.

DCBL debt recovery services are authorised and regulated by the Financial Conduct Authority (FCA) & Information Commissioners Office (ICO data protection) members of the consumer credit association (CSA) and hold ISO 9001 accreditation.

Contact Us

Call us today on
0800 091 0585

Awards & Accreditations

Legal Services Provider Of The Year 2016/2017

Testimonials

View our client testimonials

What Our Clients Say...

Thank you very much for the successfully collecting an outstanding County Court Judgement. I would like to take this opportunity to thank you very… ROSSI ICE CREAMS
I write with regard to DCBL with whom we have employed on a number of occasions in order to transfer up County Court Judgements… REGENT ELECTRICAL DISTRIBUTORS
We are writing to you today to offer our thanks for the successful collection of the debt passed over to yourselves. The debt was… AQUISITIVE
In May 2013, I had a County Court Judgement in my favour for £1,898.70. As the defendant was in great financial difficulties,  I originally… VMIT
I would like to take this opportunity to express how pleased and impressed I am with the service which your company has provided me… Champion Mall
Dear Sir, CMC Estates are proud to announce that Direct Collection Bailiffs Limited (DCBL) have provided a highly professional and excellent service, which resulted… CMC Estates
Further to your letter of the 9th August 2016, I apologise for the delay in replying. I would like to take the time to… Toshiba
Thank you for successfully completing the collection of monies owed by the above.  You quickly concluded a matter that the County Court Bailiffs had… SEEKERS
Want Our Help?

Call 0800 046 0451 or fill in our enquiry form.