Face To Face Debt Collection
Person to person contact significantly increases collection rates
Unlike many of our competitors DCBL have invested in our people and not automated dialling systems as experience has taught us emails, telephone calls, text messages and letters are at lot easier to ignore than our people.
On instruction a full financial profile including real time trace, address verification, financial, asset and credit score is completed, this information is a key factor when we speak to or meet the debtor. Initially contact is made by letter and telephone to open up lines of communication and tactfully negotiate settlement, if these are ignored field agents can visit the debtors business premises.
Our internal and field based teams are chosen for their negotiation skills and diligence, protecting your reputation and ours whilst still achieving outstanding collection success rates. Our in house SRA regulated legal team can provide specialist advice and solutions should litigation or any other court action be required.
DCBL debt recovery services are authorised and regulated by the Financial Conduct Authority (FCA) & Information Commissioners Office (ICO data protection) members of the consumer credit association (CSA) and hold ISO 9001 accreditation.
What Our Clients Say...
Dear sir, This is a letter of appreciation for collecting the outstanding debt I have had on my books for nealry 6 years. As… Steda Plant Hire Ltd
Dear Sirs, We would like to say the biggest thank you to you all. When this case first happened, we were gutted; we thought… Carol Heather Jayne Harding
I am writing to you complete satisfaction with the service your company has provided in recently recovering for me, in full, an outstanding debt… MR K L NELSON
Thank you for the efficient and prompt action to recoup the outstanding debt of 4 years, paid in full plus expenses, into our account… MALTON ROAD ENGINEERING LTD
I want to thank all staff at DCBL for all their friendly advice in helping me to recover a debt owing from a Motor… Sharon Jackson
DFMS provide keyholding and Door Supervising staff at our grade 2 listed venue, we have every confidence in their very professional service. They are… Didsbury Parsonage Trust
May I take this opportunity to thank your staff for quickly and effectively collecting the money owed to us. We found your company to… RJ Hawkins Ltd.
I am pleased to confirm that the service provided by the team at DCBL has been efficient and professional. This is the first possession… TILEWOOD PROPERTIES LIMITED
Call 0800 046 0451 or fill in our enquiry form.