Face To Face Debt Collection

Person to person contact significantly increases collection rates

Unlike many of our competitors DCBL have invested in our people and not automated dialling systems as experience has taught us emails, telephone calls, text messages and letters are at lot easier to ignore than our people.

Our Approach

On instruction a full financial profile including real time trace, address verification, financial, asset  and credit score is completed, this information is a key factor when we speak to or meet the debtor. Initially contact is made by letter and telephone to open up lines of communication and tactfully negotiate settlement, if these are ignored field agents can visit the debtors business premises.

Compliance

Our internal and field based teams are chosen for their negotiation skills and diligence, protecting your reputation and ours whilst still achieving outstanding collection success rates. Our in house SRA regulated legal team can provide specialist advice and solutions should litigation or any other court action be required.

DCBL debt recovery services are authorised and regulated by the Financial Conduct Authority (FCA) & Information Commissioners Office (ICO data protection) members of the consumer credit association (CSA) and hold ISO 9001 accreditation.

Contact Us

Call us today on
0800 091 0585

Awards & Accreditations

Legal Services Provider Of The Year 2016/2017

Testimonials

View our client testimonials

What Our Clients Say...

Dear Matt It was great to receive your call this morning to confirm that our problem client has cleared his debt. Thank you, to… Test2protect
Direct Security have proved invaulable to my business providing a fast, flexible, responsive and professional Security Service that more than meets our business needs.… Suresafe Electrics
I would like to take this opportunity to express how pleased and impressed I am with the service which your company has provided me… Champion Mall
If at any time you need us to act as a referee for your company, please do not hesitate to ask, we will be… Thrale
We would like to take the oppurtunity of thanking the Enforcement Officers and particularly Jennie Murphy the allocation Manager who have all worked tirelessly… Robert Bell
Dear Sirs, We had been struggling for 18 months trying to recover outstanding monies from a customer, who despite numerous promises, failed to pay… Westholme Firewood
I am pleased to confirm that the service provided by the team at DCBL has been efficient and professional.  This is the first possession… TILEWOOD PROPERTIES LIMITED
I am writing this letter to thank you successfully resolving what had been a long standing non payment problem. We completed a job for… ASHMARK ROOFING
Want Our Help?

Call 0800 046 0451 or fill in our enquiry form.