Face To Face Debt Collection
Person to person contact significantly increases collection rates
Unlike many of our competitors DCBL have invested in our people and not automated dialling systems as experience has taught us emails, telephone calls, text messages and letters are at lot easier to ignore than our people.
On instruction a full financial profile including real time trace, address verification, financial, asset and credit score is completed, this information is a key factor when we speak to or meet the debtor. Initially contact is made by letter and telephone to open up lines of communication and tactfully negotiate settlement, if these are ignored field agents can visit the debtors business premises.
Our internal and field based teams are chosen for their negotiation skills and diligence, protecting your reputation and ours whilst still achieving outstanding collection success rates. Our in house SRA regulated legal team can provide specialist advice and solutions should litigation or any other court action be required.
DCBL debt recovery services are authorised and regulated by the Financial Conduct Authority (FCA) & Information Commissioners Office (ICO data protection) members of the consumer credit association (CSA) and hold ISO 9001 accreditation.
What Our Clients Say...
We have been with Direct Security Solutions for the last 12 months and find them to be a thoroughly professional company who deal with… St James & Emmanuel Academy Trust
Thank you for all your help and support through all the ups and downs, court spelling mistakes, and distraught women on the phone barely… Pat Hedgeley
Dear Sirs, I would firstly like to give my upmost thanks to all the helpful staff at DCBL on behalf of M&R Decorators &… M & R Decorators & Builders Supplies
Dear Sirs, I would like to thank you for your excellent service. After nearly 3 years of false promises and court action I thought… I Espley Builders Ltd
Thank you for your assistance with the successful recovery of full Judgement amount from our County Court Judgement Debt. From my own perspective I… FOX GRANT
Dear Helen, I would like to thank you for all your hard work and support over the past 12 months. Our Board of Directors… WNCU
Dear Sirs, We had been struggling for 18 months trying to recover outstanding monies from a customer, who despite numerous promises, failed to pay… Westholme Firewood
I wanted to let you know how delighted I was with the services of DCB Ltd. Our tenant seemed to know exactly how to… Michele Dance
Call 0800 046 0451 or fill in our enquiry form.