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UK's Leading Debt Collection Agency

Debt Recovery solutions that get results

Due to our unique brand awareness, our compliant personal and commercial debt collection services consistently achieve 25% higher recovery rates than our competitors.

DCBL are authorised and regulated by the Financial Conduct Authority. Start the collection process today by calling 0203 298 0201.

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The debt collection process is not a generic service; we assess each case to tailor the best solution to your needs.

DCBL’s debt collection services are exclusively showcased on the Channel 5 and Netflix TV programme “Can’t Pay? We’ll Take It Away!”, which gives unprecedented transparency into how we work when dealing with your debts and, more importantly, our levels of client satisfaction.

Unlike many UK debt collection agencies, we don’t just make a phone call and send a letter; 50 years of collective experience in personal debts and commercial debt recovery has shown us person-to-person contact improves communication and collection success rates. This is why DCBL has the highest rate of recovery in the industry when dealing with your debts.

As exclusively featured on the popular TV show

Can't pay? We'll take it away! logo
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DCBL are accredited by

cai transparent ISO 9001 ISOQAR Logo bpa transpoarent ISO 27001 ISOQAR Logo csa transparent

Authorised and Regulated by the Financial Conduct Authority

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Why choose DCBL for Debt Recovery

For over two decades, DCBL has been recovering debts for individuals and businesses who are not paid on time.
Our solution prides itself on providing a seamless and effective debt recovery process from the initial recovery letter and debtor tracing to agent enforcement, meaning any impact on you and your business is kept to an absolute minimum.

DCBL are authorised and regulated by the Financial Conduct Authority and the Information Commissioner’s Office. Call 0808 175 6595 for immediate assistance.

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Industry-Leading Recovery Rates

Proven 25% higher recovery rate.

Industry-Leading Recovery Rates

DCBL have a proven 25% higher recovery rate than that of our competitors due to our unique brand awareness, which means we collect debts that others simply can't.

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Person-to-Person Collection

DCBL's Certificated Agents will visit your debtors in person, even for international debt recovery.

Person-to-Person Collection

DCBL recognises that face-to-face contact can achieve a higher collection rate than a letter before action or phone calls alone. A DCBL debt collector is professional and will collect your outstanding debts effectively and ethically.

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Unrivalled Brand Awareness

DCBL's unrivalled brand awareness simply means we collect more than anybody else.

Unrivalled Brand Awareness

DCBL achieve high levels of early engagement due to our participation in the popular TV Series "Can't Pay? We'll Take It Away!" which created a unique brand awareness that is instantly recognised and trusted when recovering debts.

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Fast, Fixed-Fee Service

Speed can be the difference between failure and success when recovering a late payment.

Fast, Fixed-Fee Service

Collecting what is owed as quickly as possible is a priority: the chances of successful debt collection rise exponentially the sooner the process is started. DCBL offers an effective debt recovery service with no hidden costs.

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Debt Recovery Solicitors: DCB Legal

Our sister company DCB Legal works in conjunction with DCBL to undertake any civil and commercial litigation legal proceedings.

Debt Recovery Solicitors: DCB Legal

This means that we uniquely provide a seamless and effective debt recovery journey from the first reminder letter to agent enforcement. DCB Legal are specialist debt recovery solicitors, authorised and regulated by the Solicitors Regulation Authority.

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Nationwide Service

Nationwide coverage via DCBL's five strategically placed offices.

Nationwide Service

With five regional offices, DCBL can provide enforcement actions on a truly nationwide level. We have the necessary infrastructure and administrative support, along with vital local knowledge, to deliver an exceptional recovery service.

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Protecting your Brand Reputation

DCBL protects both our reputation and yours when taking enforcement actions.

Protecting your Brand Reputation

DCBL values professionalism and ethical practices and work closely with you to ensure we protect your reputation, as well as our own, throughout the enforcement process. The services we provide are a trusted alternative to dispute resolution through county court action.

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Data-Driven Debt Collection

Accurate data: the key to a successful UK debt recovery process.

Data-Driven Debt Collection

DCBL invests in the most up-to-date, real-time trace and address verification systems to obtain the subject’s most recent credit activity and link them to any address and telephone number they may be using.

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"We were very pleased with the speed of the action taken. We were kept informed all the way through to collection. Your team were excellent."

Mrs Patricia Bedford. Credit Control for Toshiba TEC UK.

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"We have worked with DCBL on several cases over the years, and have always found them to be efficient and professional. The service is cost-effective"

Hampton Lovett

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"We are extremely impressed and pleased with the services you provided. We will not hesitate to use your services again, and, indeed, have already done so. "

Carters Solicitors LLP

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"DCBL staff are a pleasure to deal with and have provided us with expertise and guidance. I would not hesitate in recommending DCBL and the professional service they offer. "

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"Thank you, to you and your team, particularly Sheila for your patience and tenacity with this case. The debtor was a particularly awkward individual and I am tremendously impressed..."

Howard Perry

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"I would like to express our sincere thanks for your services over the past 5 years. We have been more than impressed with your services, your team are very professional..."

Listers Central Limited

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"During this time, we have always found them to be professional, trustworthy, and always gone over and above what I would have expected."

Anthony Remer - Partner

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"Yet again you have exceeded our expectations. Within a fortnight I received the very welcome news that you had recovered the debt in full - thank you again."

Paul Riches, Business Manager

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"After nearly 3 years of false promises and court action I thought I may never see my money. DCBL managed to recover £10,000 from a client..."

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"My company has found DCBL to be very professional and efficient and would not hesitate to employ their service again."

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Our approach

Financially efficient

DBCL won’t waste your time or your money; we are transparent with the costs involved in our fixed fee debt recovery service. We’ll tell you if we think your debt is irrecoverable.

Real-time reporting

Up-to-date electronic systems provide real-time information. DCBL create an action plan and update you throughout the process, offering debt advice and support.

Extensive client portfolio

DCBL has a portfolio of satisfied clients ranging from blue-chip companies, SMEs and sole traders, to private individuals.

Committed to excellence

DCBL exceeds guidelines set by our accreditations the FCA, CSA, CAI and ISO 27001 and 9001.

Ethical and efficient debt recovery

We deal with all types of debt recovery, whether you have an unpaid invoice, rent that is overdue for a commercial property, or have a county court judgment (CCJ) that needs enforcing. Let us know how we can help by getting a free quote today!

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One solution

Debt recovery made simple

Once we receive your instruction we will work with you to tailor our approach to best ensure the swift and successful collection of your unpaid debts. The end result: your money is recovered through an effective and ethical approach that will ensure your reputation and relationships are protected whilst not affecting your credit control.

Contact us
One solution

Debt recovery made simple

Once we receive your instruction we will work with you to tailor our approach to best ensure the swift and successful collection of your unpaid debts. The end result: your money is recovered through an effective and ethical approach that will ensure your reputation and relationships are protected whilst not affecting your credit control.

Contact us

Review with a specialist
debt recovery advisor

Undertake internal
pre-recovery investigation

Commence collection process

Successful outcome achieved

Review additional
collection strategies

Utilise field agents

Review with a specialist
debt recovery advisor

Undertake internal
pre-recovery investigation

Commence collection process

Utilise field agents

Review additional
collection strategies

Successful outcome achieved