Debt Recovery

Leading UK Debt Collection Agency

Experts in both Consumer and Commercial Pre-Court Debt Recovery since 2001

DCBL’s Debt collection & High Court Enforcement services are exclusively showcased on the Channel 5 and Netflix TV programme “Can’t Pay? We’ll Take It Away!”, which gives unprecedented transparency into how we work and, more importantly, how successful we are.

Unlike many debt collection companies within the industry, we don’t just make a phone call and send a letter; 50 years collective experience in the industry has shown us person-to-person contact improves communication and collection success rates. This is why DCBL has the highest rate of recovery in the industry.

Debt recovery, sometimes referred to as debt collection, is not a generic service; each case needs to be considered on its merit for a tailor-made solution to be provided. We work with you, our client, to get the best possible outcome with our debt collection services. Whether or not you would like to maintain a relationship with your debtor is a crucial factor in our recovery methods. We ensure we protect our reputation and yours.

Why Choose DCBL Debt Recovery?

Fixed Price

No hidden cost debt recovery service

Speedy Service

Speed can be the difference between failure and success. Collecting what is owed as quickly as possible is a priority

Nationwide

Nationwide coverage via our five strategically placed offices

Financially Efficient

We do not waste our time or your money; unlike many of our competitors, we’ll tell you if we think your debt is irrecoverable

Extensive Client Portfolio

Portfolio of satisfied clients ranging from blue-chip companies, SMEs and sole traders, to private individuals

Real-time Reporting

Up to date electronic systems providing real-time information

Protecting Your Relationships

Robust debt recovery service while still protecting our clients’ reputation

Worldwide Network Of Agents

International debt recovery selecting the agent or agency best placed to recover your debt from our global network

Our Approach

On instruction, a full financial profile, including asset and address verification will be obtained on principle. This is one of the key factors which makes our recovery rate well above industry standard. However, unlike many of our competitors, if we feel your situation is unrecoverable, we will tell you.

Our investment in the most up to date tracing database technology system provides real-time data plus our ability to derive credit links and activity without leaving electronic footprints puts us ahead of the competition who predominately use publicly accessible information.

Upon instructing DCBL, you will be given your own account manager as a constant point of contact. They will keep you updated throughout the duration of the case, offering advice and support and answering any questions you may have.

With our 5 strategically placed offices throughout the United Kingdom we are able to provide a truly nationwide service.

DCBL debt recovery and collection services are authorised and regulated by the Financial Conduct Authority & Information Commissioner’s Office.

Get a Debt Recovery Quote

DCBL Debt Collection Services

As one of the UK’s leading Debt Collection Agencies, DCBL offers a range of services to ensure you recover what is rightfully yours.

Letter Cycle Recovery

Letter cycles are ideal for pursuing higher volume and lower amount collections, enabling a high success rate across the UK. This includes our work with parking operators who trust in our brand and success rate to recover their debt portfolios.

Learn More About Letter Cycle Recovery 

International Debt Recovery

Companies engaged in international markets can find pursuing debtors overseas problematic, with the debtor often using physical distance to their advantage. DCBL engages with our network of trusted and professional associates in over 50 countries around the world to recover outstanding debts.

Learn More About International Debt Recovery 

Debtor Tracing

Each year in the UK millions of pounds is written off as a direct result of debtors moving and becoming seemingly untraceable. With over 50 years of experience and industry-leading financial tracing systems, DCBL lead the way to finding your lost debtor.
Learn More About Debtor Tracing 

Face to Face Debt Collection

Unlike many other debt collection agencies, you may have encountered, DCBL has heavily invested in our people on the ground. With locations across the UK, we offer a wealth of man-power for face to face debt collection across England, Scotland and Wales to help recover what you are owed in person.

Learn More About Face to Face Debt Collection 

Commercial Debt Recovery

Since 2001 DCBL has helped businesses with Commercial Debt Recovery,  from household brands to local SMEs right across the UK. We trace business debt using leading technology, and our experience in relationship management to collect debts in a timely manner.

Learn More About Commercial Debt Collection