Debtor Tracing

Don’t write off your debts. Locate your debtors

DCBL's dedicated debtor tracing team uses the latest tracing and address verification software maximising debtor locating and prompting early engagement.

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DCBL's debtor tracing services establish your debtor’s new location and support the collection of your debts.

Millions of pounds worth of debt are written off each year due to debtors moving home or premises without leaving contact details, causing debtors to become ‘untraceable’. DCBL’s specialist debtor tracing services enable us to verify and trace your debtors to re-establish contact. 

Our search includes the date of birth, surname, alias, or partial postcode. Our trace and investigation team use several live databases, accessing real-time addresses and phone numbers derived from credit links and activity. 

Our tracing solutions establish your debtor’s whereabouts as quickly as possible, which is vital to the collection of your monies. 

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DCBL are accredited by

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Authorised and Regulated by the Financial Conduct Authority

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What is Debtor Tracing?

Debtor tracing services help to locate individuals who are indebted to you to ensure debt collection can proceed. There are many reasons to need to trace a debtor but the most common is a lack of forwarding address from their last known location, this can be intentional to avoid payment of debt.

Leading The Way

Many of our competitors predominantly use publicly accessible information, however, we have invested heavily in the most up-to-date real-time trace and address verification systems. Unlike any publicly accessible information, our database can provide us with complete credit activity without leaving an electronic footprint. 

Working in conjunction with our advanced tracing systems is our specialist debtor tracing team who are compliance-led and highly trained in finding debtors that would otherwise have escaped the system. 

Our comprehensive advanced tracing model also provides bulk tracing for businesses with a high volume of absent debtors.

Upon receiving your data file, we trace and validate each address, establishing exceptional accuracy of right party contact. From that point onwards, information can be passed directly to our debt recovery team. They will use a range of tactics, including letter driven debt recovery and seamless case transfer to DCB Legal if court action is required.  

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Why choose DCBL for Debtor Tracing

Our debtor tracing experts are knowledgeable and effective in locating debtors.
Here are just some of the main benefits of using our tracing service:

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Continuous Tracking

DCBL's advanced systems provide ongoing real-time tracking alerts.

Continuous Tracking

Debtors will be added to a continuous tracker, alerting us to any changes in their circumstances and any new addresses they may be using.

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Contact Information

All numbers, past and present, can be found.

Contact Information

Our debtor tracing process shows all telephone numbers linked to the individual, both past and present if they are associated with their credit file.

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Complete Debtor Address Verification

Comprehensive checks prior to taking the case forward.

Complete Debtor Address Verification

Our tracing service can give us the credit activity of the individual, including any supporting information that may be linked with their credit file.

"Over the past three years we have used the services of DCBL, and found them to be extremely successful in the collection of our monies"

Mr Philip J Hughes, Founder & MD

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"Yet again you have exceeded our expectations. Within a fortnight I received the very welcome news that you had recovered the debt in full - thank you again."

Paul Riches, Business Manager

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"Thank you, to you and your team, particularly Sheila for your patience and tenacity with this case. The debtor was a particularly awkward individual and I am tremendously impressed..."

Howard Perry

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"DCBL staff are a pleasure to deal with and have provided us with expertise and guidance. I would not hesitate in recommending DCBL and the professional service they offer. "

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"We are extremely impressed and pleased with the services you provided. We will not hesitate to use your services again, and, indeed, have already done so. "

Carters Solicitors LLP

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"I would like to express our sincere thanks for your services over the past 5 years. We have been more than impressed with your services, your team are very professional..."

Listers Central Limited

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"During this time, we have always found them to be professional, trustworthy, and always gone over and above what I would have expected."

Anthony Remer - Partner

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"After nearly 3 years of false promises and court action I thought I may never see my money. DCBL managed to recover £10,000 from a client..."

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"My company has found DCBL to be very professional and efficient and would not hesitate to employ their service again."

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"We were very pleased with the speed of the action taken. We were kept informed all the way through to collection. Your team were excellent."

Mrs Patricia Bedford. Credit Control for Toshiba TEC UK.

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Our approach

Ethical and compliant

We conduct our debtor tracing services in an ethical manner and all of our systems use only DPA compliant techniques to find individuals legitimately.

Real-time addresses

The databases we use for debtor tracing are updated continuously, giving us access to real-time addresses and phone numbers derived from credit links and activity.

Tenant tracing

We can help you trace tenants who breached a contract or owe money, finding their latest address and other contact information where possible, such as phone numbers.

Additional services

In addition to tracing, we have award-winning Debt Collection and High Court Enforcement teams, as well as commercial and residential possession, and traveller removal services.

Request a callback

Get in touch to find out how our advanced tracing solutions can help you.