Leading the way with both innovative and ethical enforcement solutions since 2001.
Covid-19 Operational Update -All residential enforcement has been halted Click here for more info
DCBL is one of the UK’s largest Enforcement companies exclusively featured in the popular Channel 5 TV series Can’t Pay? We’ll Take It Away!
In the last 12 months, we have collected tens of millions of pounds for our clients whilst maintaining a 98% client retention rate; we recognise the importance of delivering an unparalleled level of service, maintaining and building, strong on-going client relationships.
DCBL’s ethical approach, robust training and auditing systems, combine to deliver an industry-leading level of service to our clients, furthermore, our focus on vulnerability identification at the earliest stage in our collection process results in early intervention and case resolution by our Welfare and Support teams.
We have invested heavily in the most up to date, real-time trace, financial profile and address verification systems. Experience has taught us that information is key and is one of the factors why we constantly achieve industry-leading recovery rates.
Upon receipt of your instruction, we will act as efficiently as possible to enable the collection process to commence, ensuring a speedy return of your outstanding monies. However, if we feel your debt is unrecoverable, we will tell you.
We operate from 5 strategically located offices throughout the UK and our services are delivered by fully qualified and highly experienced teams operating alongside a management team who have been selected on their ethical, competent and professional approach. Our client portfolio ranges from Blue chip companies to Sole traders to Private individuals. Due to our nationwide coverage, we are able to offer unrivalled service to every businesses sector.
To gain a true insight into how we work and more importantly how successful we are, watch our agents exclusively featured on Channel 5’s Television programme Can’t Pay? We’ll Take It Away! Or view our testimonials below. The programme has humanised the enforcement industry and highlights DCBL’s empathetic and professional work ethos.
Dear Sirs, We had been struggling for 18 months trying to recover outstanding monies from a customer, who despite numerous promises, failed to pay… Westholme Firewood
Dear Jane, Thank you for all your help in recovering the outstanding debt from our customer. Your perseverance has paid off with now the… Alpha
We have been with Direct Security Solutions for the last 12 months and find them to be a thoroughly professional company who deal with… St James & Emmanuel Academy Trust
Dear Matt It was great to receive your call this morning to confirm that our problem client has cleared his debt. Thank you, to… Test2protect
I am writing to express my many thanks to you and all at DCBL for your highly regarded service. After going through all the… R J Holgate
If you’ve ever sent an invoice as an SME, the chances are you have, at some point, been paid late. But while overdue invoices…