Leading the way with both innovative and ethical enforcement solutions since 2001.
Covid-19 Operational Update – All visits resumed
In line with Taking Control of Goods and Certification of Enforcement Agent (Amendment) (No 2) (Coronavirus) Regulations 2020, residential High Court Enforcement visits have resumed as of 24th August 2020. Our agents have undergone additional training with regards to Covid-19, vulnerable people and are using appropriate PPE and hygiene supplies. Click here for more info
DCBL is one of the UK’s largest Enforcement companies exclusively featured in the popular Channel 5 TV series Can’t Pay? We’ll Take It Away!
In the last 12 months, we have collected tens of millions of pounds for our clients whilst maintaining a 98% client retention rate; we recognise the importance of delivering an unparalleled level of service, maintaining and building, strong on-going client relationships.
DCBL’s ethical approach, robust training and auditing systems, combine to deliver an industry-leading level of service to our clients, furthermore, our focus on vulnerability identification at the earliest stage in our collection process results in early intervention and case resolution by our Welfare and Support teams.
We have invested heavily in the most up to date, real-time trace, financial profile and address verification systems. Experience has taught us that information is key and is one of the factors why we constantly achieve industry-leading recovery rates.
Upon receipt of your instruction, we will act as efficiently as possible to enable the collection process to commence, ensuring a speedy return of your outstanding monies. However, if we feel your debt is unrecoverable, we will tell you.
We operate from 5 strategically located offices throughout the UK and our services are delivered by fully qualified and highly experienced teams operating alongside a management team who have been selected on their ethical, competent and professional approach. Our client portfolio ranges from Blue chip companies to Sole traders to Private individuals. Due to our nationwide coverage, we are able to offer unrivalled service to every businesses sector.
To gain a true insight into how we work and more importantly how successful we are, watch our agents exclusively featured on Channel 5’s Television programme Can’t Pay? We’ll Take It Away! Or view our testimonials below. The programme has humanised the enforcement industry and highlights DCBL’s empathetic and professional work ethos.
To the relevant officers This is John Bofarull Guix, claimant in HM County Court Business Centre case…..,writ obtained on January 6th 2017 against company…for… John Bofarull Guix
We have used the services of Direct Collections on a couple of occasions now and have always found their service to be professional and… ALLIANCE WORKFORCE LIMITED
We would like to thank you very much for your outstanding work in retrieving our money from a difficult situation. We are almost certain… CHILTERN WOOL
We would like to take the oppurtunity of thanking the Enforcement Officers and particularly Jennie Murphy the allocation Manager who have all worked tirelessly… Robert Bell
I can confirm that we are much impressed with your service in this matter and will certainly use your services again should occasion require… GRM LAW
As a landlord, maintaining a positive landlord-tenant relationship is of great benefit to both you and your tenants. It shows goodwill on both sides…