Code Of Ethics

To perform all professional duties on accordance with the highest moral principles and never be guilty of conduct which will bring reproach upon the company or its clients.

To perform all professional duties in accordance with the Company Quality Policy.

To respect the privacy of clients and their lawful confidences.

To ensure our services are adequately secure to protect privacy and guard against disclosure or private information.

To ensure that all employees and other persons paid by the company adhere to this Code of Practice and accept responsibility for their actions.

To conduct all investigations within the bounds of legality, morality and professional ethics.

To respect the best interest of our clients by maintaining the highest of professional ethics.

To respect the best interest of our clients by maintaining the highest standards of proficiency. We will report to our clients all the facts ascertained whether they be advantageous or detrimental, and nothing will be withheld from client save by dictates of law.

To indemnify the client against them as a result of their acting upon information supplied by Direct Collections Bailiffs Ltd, which subsequently proves to be incorrect.

Please forward any complaints or queries to: complaints@dcbltd.com

What Our Clients Say...

I would like to thank your company for the service given to us in a recent case which was dealt with efficiently and with… ALDERDALE FIXING SYSTEMS LTD
We would like you to accept our sincere gratitude for the excellent work carried out by your staff in your enforcement section of your… KEMPS PUBLISHING
We had a very difficult client owing us £80,000 for over a year. They seemed to know every tactic and trick in the book… PRO PARTS (KENT) LTD
Dear DCBL Representative, I would like to take the oppurtunity to thank DCBL in helping us recover monies owed by a former tenant. We… Arches Housing
I am writing to thank Direct Collection Bailiffs Limited (DCBL) team for your excellent work in collecting the oustanding debt in full owed by… Mr & Mrs Squire
Many thanks to you and your team for the excellent service and support in the recent Pre-court collection (plus expenses) from a major and… VAULT CONTRACTS LTD
Dear Sir, CMC Estates are proud to announce that Direct Collection Bailiffs Limited (DCBL) have provided a highly professional and excellent service, which resulted… CMC Estates
I have been thoroughly impressed with the service provided by DCBL.  They have kept me up-to-date throughout the process and ensured that all the… WINKWORTH