Code Of Ethics

To perform all professional duties on accordance with the highest moral principles and never be guilty of conduct which will bring reproach upon the company or its clients.

To perform all professional duties in accordance with the Company Quality Policy.

To respect the privacy of clients and their lawful confidences.

To ensure our services are adequately secure to protect privacy and guard against disclosure or private information.

To ensure that all employees and other persons paid by the company adhere to this Code of Practice and accept responsibility for their actions.

To conduct all investigations within the bounds of legality, morality and professional ethics.

To respect the best interest of our clients by maintaining the highest of professional ethics.

To respect the best interest of our clients by maintaining the highest standards of proficiency. We will report to our clients all the facts ascertained whether they be advantageous or detrimental, and nothing will be withheld from client save by dictates of law.

To indemnify the client against them as a result of their acting upon information supplied by Direct Collections Bailiffs Ltd, which subsequently proves to be incorrect.

For any complaints or queries visit: dcbltd.com/complaints

What Our Clients Say...

Dear Sirs, We would like to thank you for the prompt and professional way that you dealt with the debt owed to us, have… Bluemoon Handyman Ltd
I am writing to thank Direct Collection Bailiffs Limited (DCBL) team for your excellent work in collecting the oustanding debt in full owed by… Mr & Mrs Squire
Many thanks to you and your team for the excellent service and support in the recent Pre-court collection (plus expenses) from a major and… VAULT CONTRACTS LTD
DFMS provide keyholding and Door Supervising staff at our grade 2 listed venue, we have every confidence in their very professional service. They are… Didsbury Parsonage Trust
Dear Sirs, We have been dealing with DCBL for several years, in the capacity of Enforcing County Court Judgments. During this time, we have… ARC Collections
Dear Jane A quick letter hust to express my gratitude to you and your team (office & field) After our debtor defaulted on a… Gareth Jones
Thank you for your promp and efficient action in collection of the outstanding rent.… Severn Industrial Estates Limited
I have used your services for a number of years both as an agent acting on behalf of my client and in a personal… Atlas One