Code Of Ethics

To perform all professional duties on accordance with the highest moral principles and never be guilty of conduct which will bring reproach upon the company or its clients.

To perform all professional duties in accordance with the Company Quality Policy.

To respect the privacy of clients and their lawful confidences.

To ensure our services are adequately secure to protect privacy and guard against disclosure or private information.

To ensure that all employees and other persons paid by the company adhere to this Code of Practice and accept responsibility for their actions.

To conduct all investigations within the bounds of legality, morality and professional ethics.

To respect the best interest of our clients by maintaining the highest of professional ethics.

To respect the best interest of our clients by maintaining the highest standards of proficiency. We will report to our clients all the facts ascertained whether they be advantageous or detrimental, and nothing will be withheld from client save by dictates of law.

To indemnify the client against them as a result of their acting upon information supplied by Direct Collections Bailiffs Ltd, which subsequently proves to be incorrect.

For any complaints or queries visit: dcbltd.com/complaints

What Our Clients Say...

Dear Sir, I couldn’t appreciate more in connection with the outstanding debt, which I had requested your company DCBL to collect from above mentioned… Arvind Desai
I would like to thank you for the extremely professional way in which this was carried out by yourselves.  This service enabled me to… Willian Payton
I am writing to you complete satisfaction with the service your company has provided in recently recovering for me, in full, an outstanding debt… MR K L NELSON
Dear Sirs This case was the first time that we had used your company and quite frankly, we did not expect to retrieve payment… Rospa
I am writing to express my sincere thanks for your professionalism, expertise and efficiency in which you handled the collection of payment for outstanding… Ms D D Aherne
We are writing to you today to offer our thanks for the successful collection of the debt passed over to yourselves. The debt was… AQUISITIVE
Further to your letter of the 9th August 2016, I apologise for the delay in replying. I would like to take the time to… Toshiba
We refer to your letter dated 8th June 2015 and confirm our pleasure in providing a reference for your company in relation to the… PORTER GLENNY