Code Of Ethics

To perform all professional duties on accordance with the highest moral principles and never be guilty of conduct which will bring reproach upon the company or its clients.

To perform all professional duties in accordance with the Company Quality Policy.

To respect the privacy of clients and their lawful confidences.

To ensure our services are adequately secure to protect privacy and guard against disclosure or private information.

To ensure that all employees and other persons paid by the company adhere to this Code of Practice and accept responsibility for their actions.

To conduct all investigations within the bounds of legality, morality and professional ethics.

To respect the best interest of our clients by maintaining the highest of professional ethics.

To respect the best interest of our clients by maintaining the highest standards of proficiency. We will report to our clients all the facts ascertained whether they be advantageous or detrimental, and nothing will be withheld from client save by dictates of law.

To indemnify the client against them as a result of their acting upon information supplied by Direct Collections Bailiffs Ltd, which subsequently proves to be incorrect.

For any complaints or queries visit: dcbltd.com/complaints

What Our Clients Say...

I have used your services for a number of years both as an agent acting on behalf of my client and in a personal… Atlas One
We would just like to take this opportunity of thanking you for your assistance and expertise. We are extremely happy with the services you… HARTLEY & WORSTENHOLME
Dear Mr Blackthorne, I have just enjoyed using the services of DCBL and am, delighted to say how pleased I have been with the… Ray Guselli/ Cumbria Business Group Ltd
Thank you for your promp and efficient action in collection of the outstanding rent.… Severn Industrial Estates Limited
Further to your letter of the 9th August 2016, I apologise for the delay in replying. I would like to take the time to… Toshiba
Dear Helen McMorine I am writing to express our appreciation for the tenacity of your officers in being able to finally collect the oustanding… SNC Facilities Management Ltd
DCBL Bailiff Services I have used DCBL to undertake a number of enforcement actions against unauthorised traveller encampments on Cambridge University sites. The service… University of Cambridge
To whom it may concern Direct Security have been an approved contractor of Spacecares for manned guarding, keyholding, alarm response, concierge and Building Manager… Spacecare