Code Of Ethics

To perform all professional duties on accordance with the highest moral principles and never be guilty of conduct which will bring reproach upon the company or its clients.

To perform all professional duties in accordance with the Company Quality Policy.

To respect the privacy of clients and their lawful confidences.

To ensure our services are adequately secure to protect privacy and guard against disclosure or private information.

To ensure that all employees and other persons paid by the company adhere to this Code of Practice and accept responsibility for their actions.

To conduct all investigations within the bounds of legality, morality and professional ethics.

To respect the best interest of our clients by maintaining the highest of professional ethics.

To respect the best interest of our clients by maintaining the highest standards of proficiency. We will report to our clients all the facts ascertained whether they be advantageous or detrimental, and nothing will be withheld from client save by dictates of law.

To indemnify the client against them as a result of their acting upon information supplied by Direct Collections Bailiffs Ltd, which subsequently proves to be incorrect.

For any complaints or queries visit: dcbltd.com/complaints

What Our Clients Say...

Dear Mr Blackthorne Thank you for your recent services to successfully collect an outstanding County Court Judgement owing to W J Nigh & Sons… W J NIGH & SONS LTD
As a small business, we rely on our customers paying us on time to trade effectively.  I am sure anyone who runs a business… KMR AUDIO
I write with regard to the recent instance when acting upon our instructions you successfully evicted a persistently non paying tenant and obtained full… Horticon Ltd
I am writing to express my many thanks to you and all at DCBL for your highly regarded service. After going through all the… R J Holgate
Dear Sirs, We would like to say the biggest thank you to you all. When this case first happened, we were gutted; we thought… Carol Heather Jayne Harding
Dear Adam, I am more than happy to act as a referee for your company as I found you to be extremely professional in… Best Accountancy Services Ltd
Thank you for successfully completing the collection of monies owed by the above.  You quickly concluded a matter that the County Court Bailiffs had… SEEKERS
Further to your letter of the 9th August 2016, I apologise for the delay in replying. I would like to take the time to… Toshiba