Code Of Ethics

To perform all professional duties on accordance with the highest moral principles and never be guilty of conduct which will bring reproach upon the company or its clients.

To perform all professional duties in accordance with the Company Quality Policy.

To respect the privacy of clients and their lawful confidences.

To ensure our services are adequately secure to protect privacy and guard against disclosure or private information.

To ensure that all employees and other persons paid by the company adhere to this Code of Practice and accept responsibility for their actions.

To conduct all investigations within the bounds of legality, morality and professional ethics.

To respect the best interest of our clients by maintaining the highest of professional ethics.

To respect the best interest of our clients by maintaining the highest standards of proficiency. We will report to our clients all the facts ascertained whether they be advantageous or detrimental, and nothing will be withheld from client save by dictates of law.

To indemnify the client against them as a result of their acting upon information supplied by Direct Collections Bailiffs Ltd, which subsequently proves to be incorrect.

For any complaints or queries visit: dcbltd.com/complaints

What Our Clients Say...

To whom it may concern Direct Security have been an approved contractor of Spacecares for manned guarding, keyholding, alarm response, concierge and Building Manager… Spacecare
I want to thank all staff at DCBL for all their friendly advice in helping me to recover a debt owing from a Motor… Sharon Jackson
Dear Sirs, I would like to thank you for your excellent service. After nearly 3 years of false promises and court action I thought… I Espley Builders Ltd
Dear Sirs, I would firstly like to give my upmost thanks to all the helpful staff at DCBL on behalf of M&R Decorators &… M & R Decorators & Builders Supplies
I would like to take this opportunity to thank you for your cooperation and speedy response to our request for possession. Our client was… VIVASH BRAND LLP
Dear Mr Blackthorne, I have just enjoyed using the services of DCBL and am, delighted to say how pleased I have been with the… Ray Guselli/ Cumbria Business Group Ltd
We have been using Direct Security for around 3 years and have never had a problem with them.   They are quick to respond… Trafford Leisure
Dear Mr Blackthorne Thank you for your recent services to successfully collect an outstanding County Court Judgement owing to W J Nigh & Sons… W J NIGH & SONS LTD