Code Of Ethics
To perform all professional duties on accordance with the highest moral principles and never be guilty of conduct which will bring reproach upon the company or its clients.
To perform all professional duties in accordance with the Company Quality Policy.
To respect the privacy of clients and their lawful confidences.
To ensure our services are adequately secure to protect the privacy and guard against disclosure or private information.
To ensure that all employees and other persons paid by the company adhere to this Code of Practice and accept responsibility for their actions.
To conduct all investigations within the bounds of legality, morality and professional ethics.
To respect the best interest of our clients by maintaining the highest of professional ethics.
To respect the best interest of our clients by maintaining the highest standards of proficiency. We will report to our clients all the facts ascertained whether they be advantageous or detrimental, and nothing will be withheld from client save by dictates of the law.
To indemnify the client against them as a result of their acting upon information supplied by Direct Collections Bailiffs Ltd, which subsequently proves to be incorrect.
Please note that any complaint you may have about parking ticket issue or appeal cannot be submitted to DCBL.
For any complaints or queries visit: dcbltd.com/complaints
Covid-19 Safe certificate- dcbltd.com/covid19safecert
Field Agents Risk Assessment- dcbltd.com/fieldagentriskassessment
What Our Clients Say...
To whom it may concern, I recommend DCBL Ltd for those who want professional and prompt service. Having being taken advantage of by a mechanic… Manpreet Bans
Dear Sirs, I would like to thank you for your excellent service. After nearly 3 years of false promises and court action I thought… I Espley Builders Ltd
I would like to thank you for the extremely professional way in which this was carried out by yourselves. This service enabled me to… Willian Payton
I would like to thank you for your recent successful collection of the County Court Judgement we had against a client who had refused… ADVISER BREAKTHROUGH
Dear sir, This is a letter of appreciation for collecting the outstanding debt I have had on my books for nealry 6 years. As… Steda Plant Hire Ltd
I must say I was very impressed with both the speed of your response and professionalism in handling the situation and recovery of the… Worldchoice Sports
Thank you for your services in recently collecting a debt which we thought we would never recover. We had sought the services of other… HALL GREEN KITCHENS & BATHROOMS LTD
Dear Matt It was great to receive your call this morning to confirm that our problem client has cleared his debt. Thank you, to… Test2protect