Code Of Ethics

To perform all professional duties on accordance with the highest moral principles and never be guilty of conduct which will bring reproach upon the company or its clients.

To perform all professional duties in accordance with the Company Quality Policy.

To respect the privacy of clients and their lawful confidences.

To ensure our services are adequately secure to protect privacy and guard against disclosure or private information.

To ensure that all employees and other persons paid by the company adhere to this Code of Practice and accept responsibility for their actions.

To conduct all investigations within the bounds of legality, morality and professional ethics.

To respect the best interest of our clients by maintaining the highest of professional ethics.

To respect the best interest of our clients by maintaining the highest standards of proficiency. We will report to our clients all the facts ascertained whether they be advantageous or detrimental, and nothing will be withheld from client save by dictates of law.

To indemnify the client against them as a result of their acting upon information supplied by Direct Collections Bailiffs Ltd, which subsequently proves to be incorrect.

For any complaints or queries visit: dcbltd.com/complaints

What Our Clients Say...

Thank you very much indeed for the prompt and exemplary service you provided in relation to the collection of the outstanding rent at the… Red Rose Gregory
I would like to thank you for the service you provided.  It was speedy, efficient and hassle free.… Bay Fort Properties
We at the Quentrall Services would like to thank all of the team at DCB Ltd for all their help. The team made what… Quentrall
We refer to your letter dated 8th June 2015 and confirm our pleasure in providing a reference for your company in relation to the… PORTER GLENNY
I’d just like to thank DCBL for helping us to get our CCJ actioned. We incurred government fines and rectification fees after our previous… Mobunti
Your service was professional, quick and efficient and hopefully I will have no similar problems with tenants in the future.  I would not hesitate… Mr Len Jones
I would like to thank everyone involved in the collection of the outstanding debt that has been owed to me for a considerable amount… AVAPRINT
Thank you for your services in recently collecting a debt which we thought we would never recover.  We had sought the services of other… HALL GREEN KITCHENS & BATHROOMS LTD