Code Of Ethics

To perform all professional duties on accordance with the highest moral principles and never be guilty of conduct which will bring reproach upon the company or its clients.

To perform all professional duties in accordance with the Company Quality Policy.

To respect the privacy of clients and their lawful confidences.

To ensure our services are adequately secure to protect the privacy and guard against disclosure or private information.

To ensure that all employees and other persons paid by the company adhere to this Code of Practice and accept responsibility for their actions.

To conduct all investigations within the bounds of legality, morality and professional ethics.

To respect the best interest of our clients by maintaining the highest of professional ethics.

To respect the best interest of our clients by maintaining the highest standards of proficiency. We will report to our clients all the facts ascertained whether they be advantageous or detrimental, and nothing will be withheld from client save by dictates of the law.

To indemnify the client against them as a result of their acting upon information supplied by Direct Collections Bailiffs Ltd, which subsequently proves to be incorrect.

Please note that any complaint you may have about parking ticket issue or appeal cannot be submitted to DCBL.

For any complaints or queries visit: dcbltd.com/complaints

Covid-19 Safe certificate- dcbltd.com/covid19safecert

Field Agents Risk Assessment- dcbltd.com/fieldagentriskassessment

What Our Clients Say...

Dear Sirs, Thankyou for arranging efficient collection of the sum due from our customer. We would have no hesitation in recommending your services to… Sweetzone Ltd
Dear Sir/Madam I would like to thank you for your effiicient service you have recently provided. The whole process was quick and I was… W. Songhurst Ltd
Thank you very much for the successfully collecting an outstanding County Court Judgement. I would like to take this opportunity to thank you very… ROSSI ICE CREAMS
Dear Sirs, Re: Recovery of a Judgment Debt We would like to take this oppurtunity to thank you on behalf of this firm and… Solicitors Title
We have found Direct Security to be proactive, responsive and we were very grateful to them for carrying out additional free of charge day… Halton BID
Dear Sirs I would highly recommend this Company if you are in the position that you need to enforce a debt owed to you.… CCC 4 Business
Dear Helen, I would like to thank you for all your hard work and support over the past 12 months. Our Board of Directors… WNCU
We had a very difficult client owing us £80,000 for over a year. They seemed to know every tactic and trick in the book… PRO PARTS (KENT) LTD