Code Of Ethics

To perform all professional duties on accordance with the highest moral principles and never be guilty of conduct which will bring reproach upon the company or its clients.

To perform all professional duties in accordance with the Company Quality Policy.

To respect the privacy of clients and their lawful confidences.

To ensure our services are adequately secure to protect privacy and guard against disclosure or private information.

To ensure that all employees and other persons paid by the company adhere to this Code of Practice and accept responsibility for their actions.

To conduct all investigations within the bounds of legality, morality and professional ethics.

To respect the best interest of our clients by maintaining the highest of professional ethics.

To respect the best interest of our clients by maintaining the highest standards of proficiency. We will report to our clients all the facts ascertained whether they be advantageous or detrimental, and nothing will be withheld from client save by dictates of law.

To indemnify the client against them as a result of their acting upon information supplied by Direct Collections Bailiffs Ltd, which subsequently proves to be incorrect.

Please forward any complaints or queries to: complaints@dcbltd.com

What Our Clients Say...

Dear Sirs, Thankyou for arranging efficient collection of the sum due from our customer. We would have no hesitation in recommending your services to… Sweetzone Ltd
Dear Adam, We recently used your service to recover a debt. Within a few days of giving you the go ahead our debtor was… BMS
Dear sir, This is a letter of appreciation for collecting the outstanding debt I have had on my books for nealry 6 years. As… Steda Plant Hire Ltd
I’d just like to thank DCBL for helping us to get our CCJ actioned. We incurred government fines and rectification fees after our previous… Mobunti
I am writing this letter to thank you successfully resolving what had been a long standing non payment problem. We completed a job for… ASHMARK ROOFING
We have used the services of Direct Collections on a couple of occasions now and have always found their service to be professional and… ALLIANCE WORKFORCE LIMITED
Thank you for again successfully collecting an outstanding debit in a short time scale.… Harlequin
Dear Sir/Madam I would like to thank you for your effiicient service you have recently provided. The whole process was quick and I was… W. Songhurst Ltd