Code Of Ethics

To perform all professional duties on accordance with the highest moral principles and never be guilty of conduct which will bring reproach upon the company or its clients.

To perform all professional duties in accordance with the Company Quality Policy.

To respect the privacy of clients and their lawful confidences.

To ensure our services are adequately secure to protect the privacy and guard against disclosure or private information.

To ensure that all employees and other persons paid by the company adhere to this Code of Practice and accept responsibility for their actions.

To conduct all investigations within the bounds of legality, morality and professional ethics.

To respect the best interest of our clients by maintaining the highest of professional ethics.

To respect the best interest of our clients by maintaining the highest standards of proficiency. We will report to our clients all the facts ascertained whether they be advantageous or detrimental, and nothing will be withheld from client save by dictates of the law.

To indemnify the client against them as a result of their acting upon information supplied by Direct Collections Bailiffs Ltd, which subsequently proves to be incorrect.

Please note that any complaint you may have about parking ticket issue or appeal cannot be submitted to DCBL.

For any complaints or queries visit: dcbltd.com/complaints

What Our Clients Say...

I am writing this letter to thank you successfully resolving what had been a long standing non payment problem. We completed a job for… ASHMARK ROOFING
We have found you to be prompt, courteous and efficient in carrying out the tasks entrusted to you and would certainly recommend you to… UK Isles Ltd.
We refer to your letter dated 8th June 2015 and confirm our pleasure in providing a reference for your company in relation to the… PORTER GLENNY
Dear Jane A quick letter hust to express my gratitude to you and your team (office & field) After our debtor defaulted on a… Gareth Jones
Dear Mr Blackthorne Thank you for your recent services to successfully collect an outstanding County Court Judgement owing to W J Nigh & Sons… W J NIGH & SONS LTD
I write with regard to DCBL with whom we have employed on a number of occasions in order to transfer up County Court Judgements… REGENT ELECTRICAL DISTRIBUTORS
Your conversion rate is second to none and best of all the costs are passed on to my tenants.  I would have no hesitation… Peak Group of Companies
I write with regard to the recent work that dcbl undertook on behalf of one of my clients whereby possession of a residential property… COLLYER BRISTOW LLP SOLICITORS