Code Of Ethics

To perform all professional duties on accordance with the highest moral principles and never be guilty of conduct which will bring reproach upon the company or its clients.

To perform all professional duties in accordance with the Company Quality Policy.

To respect the privacy of clients and their lawful confidences.

To ensure our services are adequately secure to protect the privacy and guard against disclosure or private information.

To ensure that all employees and other persons paid by the company adhere to this Code of Practice and accept responsibility for their actions.

To conduct all investigations within the bounds of legality, morality and professional ethics.

To respect the best interest of our clients by maintaining the highest of professional ethics.

To respect the best interest of our clients by maintaining the highest standards of proficiency. We will report to our clients all the facts ascertained whether they be advantageous or detrimental, and nothing will be withheld from client save by dictates of the law.

To indemnify the client against them as a result of their acting upon information supplied by Direct Collections Bailiffs Ltd, which subsequently proves to be incorrect.

Please note that any complaint you may have about parking ticket issue or appeal cannot be submitted to DCBL.

For any complaints or queries visit: dcbltd.com/complaints

What Our Clients Say...

I would strongly recommend Direct Collections Ltd who recently assisted with an unpaid invoice.  I am very grateful to all of the team who… Lifestyle PR Consultant
Thank you very much for the successfully collecting an outstanding County Court Judgement. I would like to take this opportunity to thank you very… ROSSI ICE CREAMS
I would strongly recommend DCBL, who recently assisted with an unpaid debt for my farther. As it was not specifically related to a business… Miss Lowings
We had a very difficult client owing us £80,000 for over a year. They seemed to know every tactic and trick in the book… PRO PARTS (KENT) LTD
Dear Matt It was great to receive your call this morning to confirm that our problem client has cleared his debt. Thank you, to… Test2protect
I wanted to let you know how delighted I was with the services of DCB Ltd. Our tenant seemed to know exactly how to… Michele Dance
Dear Sirs, I would firstly like to give my upmost thanks to all the helpful staff at DCBL on behalf of M&R Decorators &… M & R Decorators & Builders Supplies
Dear Mr Blackthorne Thank you for your recent services to successfully collect an outstanding County Court Judgement owing to W J Nigh & Sons… W J NIGH & SONS LTD