Code Of Ethics

To perform all professional duties on accordance with the highest moral principles and never be guilty of conduct which will bring reproach upon the company or its clients.

To perform all professional duties in accordance with the Company Quality Policy.

To respect the privacy of clients and their lawful confidences.

To ensure our services are adequately secure to protect privacy and guard against disclosure or private information.

To ensure that all employees and other persons paid by the company adhere to this Code of Practice and accept responsibility for their actions.

To conduct all investigations within the bounds of legality, morality and professional ethics.

To respect the best interest of our clients by maintaining the highest of professional ethics.

To respect the best interest of our clients by maintaining the highest standards of proficiency. We will report to our clients all the facts ascertained whether they be advantageous or detrimental, and nothing will be withheld from client save by dictates of law.

To indemnify the client against them as a result of their acting upon information supplied by Direct Collections Bailiffs Ltd, which subsequently proves to be incorrect.

Please forward any complaints or queries to: complaints@dcbltd.com

What Our Clients Say...

We are writing to you today to offer our thanks for the successful collection of the debt passed over to yourselves. The debt was… AQUISITIVE
I would like to thank you for the service you provided.  It was speedy, efficient and hassle free.… Bay Fort Properties
I am writing to thank Direct Collection Bailiffs Limited (DCBL) team for your excellent work in collecting the oustanding debt in full owed by… Mr & Mrs Squire
We write in relation to previous correspondence. We would like to take this opportunity of thanking you for collecting an aged debt for us. … CARTERS SOLICITORS LLP
Dear David, We engaged you on the 26th April to try to recovery an outstanding debt of £6415.60. We have today received the full… Suresafe Electrics
I would strongly recommend Direct Collections Ltd who recently assisted with an unpaid invoice.  I am very grateful to all of the team who… Lifestyle PR Consultant
Dear Sirs, We would like to say the biggest thank you to you all. When this case first happened, we were gutted; we thought… Carol Heather Jayne Harding
I am writing to express my gratitude and appreciation for the way in which dcbl dealt with our instructions to repossess the property on… MATTHEW WAITE AND CO