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Meet The Team: Tom Ennis

Meet Tom Ennis, DCBL’s Operations Support Manager!

Tell us about yourself…

Well, I’ve spent 12 years within the industry where I started off as an Enforcement Agent, which I pursued from the age of 21. I started out executing HMCTS warrants and did this for several years until I was introduced to the High Court Enforcement sector. I’ve been dedicated to the High Court Enforcement sector ever since. Over the years I have covered pretty much all areas of enforcement and thoroughly enjoyed my role as an Enforcement Agent.

Outside of work, I have a young family; I’ve got 2 daughters with who I spend most of my time. Other than that, I go to my local gym several times a week!

What attracted you to join DCBL?

Initially, I was a self-employed enforcement agent, and I came to join DCBL after becoming more interested in finding a permanent role in this sector. As an enforcement agent, I wanted to work for an industry-leading company, one with potential for growth and a promising future, and DCBL is certainly that. Plus, the job offered a continuous flow of work that’s varied, plenty of opportunities to develop my skillsets, and an immensely supportive back office – this makes a big difference when you’re out in the field!

What’s your current role?

I’m now the Operations Support Manager for the High Court Enforcement division of DCBL. This role gives me the opportunity to utilise my knowledge and training to help support the High Court team, both internally and externally. I am also involved with our commercial services team which provides a range of services such as possessions of all sizes, traveller evictions, forfeiture (commercial) and CRAR.

On a personal note, I’ve almost achieved my ultimate goal of becoming an Authorised High Court Enforcement Officer. I have nearly completed the pathway, so I hope to progress even further with this in the near future after my application has been processed.

What benefits does your role bring to the client’s journey?

My experience is beneficial to both the clients and my colleagues, including the practical background I have in the field from being an enforcement agent. Having a wealth of knowledge on both a practical and theoretical level means I can assist the whole department with any queries they have. It enables me to provide the necessary support and assistance to members of the team and our field agents. I’m also able to deal with the majority of situations; if a client has a query, I know how to help them!

What do you feel is different about DCBL compared to other companies?

With DCBL being the face of the industry and one of the biggest High Court Enforcement companies, it brings a lot of advantages and challenges. DCBL provides one solution for clients who need debt collection, as we can take debt from pre-litigation debt recovery right through to High Court Enforcement all within the Direct Group. We don’t have a need for outsourcing as we continually work with DCB Legal which is our sister company. It’s truly an unrivalled service.

Collaboratively, the company also has over 100 years of experience in collecting debts, so our clients are safe in the knowledge that their case is in reliable hands, with tailored approaches to suit.

We’re big so we’re always busy, the office environment and work culture are supportive with opportunities to progress and develop new skills, and the continuing growth of the company is exciting! It’s great to be so involved.

What do you think the future holds for DCBL?

DCBL have a promising future – how can I sum it up? There’s growth within all areas of the business so the future will bring huge opportunities! We have a great team and with the expansion of our office now near completion this gives us a great platform to sustain the growth we are experiencing.

 

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