Chevron

Latest News

High Court Enforcement Residential Visits Resume as Restrictions Eased

In line with government regulations, DCBL’s High Court Enforcement visits will recommence from today (24th August 2020) under the Taking Control of Goods and Certification of Enforcement Agent (Amendment) (No 2) (Coronavirus) Regulations 2020.

DCBL has worked hard to adapt our visit protocols to comply with the High Court Enforcement Officers Association post-lockdown plan. This will ensure the safety of our agents and customers and deal appropriately with debtors who have been impacted by Covid-19 whilst continuing to compliantly collect on behalf of our clients.

We have also taken into account further guidance published on Friday 21st August by the Ministry of Justice, which reinforces that all enforcement must comply with advice from Public Health England regarding PPE and social distancing, and gives specific direction around enforcement in areas under local lockdown.

DCBL has been undertaking enforcement visits to commercial properties throughout this period, which has allowed us to thoroughly test our PPE strategy in the field.

Responsible, Ethical High Court Enforcement

As ever, DCBL is committed to maintaining the highest standards, exceeding government guidelines and our accreditations from the Financial Conduct Authority, Credit Services Association, Collector Accreditation Initiative and our BSI ISO standards (27001 Information Security, 9001:2015 Quality Management System).

Additional Training

Prior to the recommencement of visits, all our enforcement agents have attended our Head Office and taken part in additional training with regards to Covid-19, vulnerable people and have been briefed on the High Court Enforcement Officers Association Covid-19 post lockdown plan.

Vulnerability and Compliance

We recognise that due to the ongoing pandemic the rates of vulnerability have increased dramatically, therefore, to remain ethical, compliant, and proportionate our welfare team is reviewing all live cases daily to respond accordingly and provide assistance where possible.

All our agents have been advised on the effective use of PPE, the use of appropriate hygiene supplies and social distancing requirements. They have also been provided with full PPE. These protocols have been thoroughly tested in the field on commercial visits throughout the lockdown period.

More Information

If you have any questions about post lockdown enforcement, please call us on 0203 298 0203 or fill in our contact form.

Related articles

DCBL High Court Enforcement Agents Ready to help enforce a CCJ

20th July 2020

How Should I Enforce my CCJ – High Court Enforcement Agents or County Court Bailiffs?

High Court EnforcementNews

If you have never had to enforce a County Court Judgment before, knowing what to do next to finally recover your money can seem daunting. Thankfully with a CCJ in … Continued

Read Article
Business Owed Money

1st February 2020

90% of Businesses Owed Nearly £150k in Unpaid Invoices

Industry NewsNews

Nine in ten UK companies are waiting to be paid an average of £148,917 in outstanding invoices. 81% of businesses are now waiting between 14 to 30 days past the … Continued

Read Article
DCBL High court enforcement agents recovering a car

29th August 2019

A Day in the Life of a High Court Enforcement Agent (HCEA)

High Court EnforcementNews

With the high profile success of Channel 5’s “Can’t Pay? We’ll Take It Away!”, which exclusively features DCBL High Court Enforcement Agents going about their business, we are often asked … Continued

Read Article