Why Debt Collection is a Specialist Skill

14th December 2020

Collecting debts might seem like a straightforward task. In fact, there is a lot more to it than you might think.

Experience has taught us at Direct Collection Bailiffs Ltd that there are many aspects of the job of debt recovery that can massively influence how quickly and efficiently we collect debts, as well as many pitfalls to avoid.

We couldn’t possibly list every factor in one post, but here are a few things to consider if you have ever wondered why we succeed in collecting debts so quickly:

Attention to detail

Where our clients don’t have the time or resources to carry out a full financial profile of their debtors, at DCBL this is always our first step. By looking closely at the debtor’s situation using our in industry-leading verification systems, we can plan and tailor our approach effectively to every debtor we contact.

Adaptability

When we do make contact with the debtor, our agents pay close attention to any circumstances that become apparent, adjusting their approach accordingly to achieve the best possible result.

Assertiveness

Nobody really enjoys having to chase people for money, even if it’s significantly overdue or high in value. Many people find it difficult or don’t know the right way to approach their debtors to encourage them to pay what they owe. When should contact be made, and how often should you chase for payments? What is the right tone to use to balance professionalism with urgency?

At DCBL we collect thousands of pounds each day for our clients. Although we always maintain our professionalism, we are always direct when it comes to resolving debts. We always try to find an amicable resolution, but ultimately, we are there to get a result for our clients.

Persistence

Of course, our clients would not use our services if their debtors were not consistently withholding payment, so a level of persistence is expected to get a successful outcome. We have robust processes to ensure we get the best possible outcome for our clients on every case.

Reputation

Whilst reputation isn’t a skill, it’s still a factor that greatly helps our success rate and something not many can boast.

DCBL are the face of the enforcement industry after being featured on the popular Channel 5 & Netflix TV show “Can’t Pay? We’ll Take It Away”. Millions of people have witnessed our agents put the skills listed above into practice and ultimately seen how effective our enforcement services are. That’s why our clients trust that we will do what we say we will.

Instruct a specialist Debt Collector today

If you have a debtor you just can’t pin down for the money they owe you, it’s time to call in the experts at DCBL.

Click for a free quote or call us on 0203 298 0201 to get started.