Privacy & Cookie Policy

We have updated our privacy policy in line with General Data Protection Regulation (GDPR) that comes into effect on 25th May 2018.

GDPR affects the way we collect and use information about visitors to our website, and makes it easier to find out what information we may hold about you. It also makes it easier for you to request that we remove your information from our database.

GDPR also affects the way we track users on our website using cookies.

Contacting Us

If you contact us using the contact form on our website, by email or by telephone we will record your contact information (name, email address and / or phone number) so that we can contact you in relation to your enquiry. We will not use this information for any other purpose unless you explicitly agree to allow us to do so.

If you would like us to remove your details from our database, please contact us. We will remove your details from our database within one month, in compliance with Article 17 of GDPR

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-to-erasure/

We will never share your information with third party companies.

Cookies

We use cookies to offer the best possible experience for visitors to our website. These cookies fall into two categories:

i.) First-party cookies.

We use first party cookies to track your session on the website. These cookies are destroyed when you close your browser.

ii.) Third party cookies

We use a variety of third party services to improve the functionality of our website and to track how visitors interact with the site so that we can identify what works well and what would benefit from improvement.

The usage information collected via these third party services is anonymous and cannot be used to identify you personally.

Cookie Name Domain Description
1P_JAR .google.com Google cookie. These cookies are used to collect website statistics and track conversion rates.
APISID, HSID, NID, SAPISID, SID, SSID .google.com Google set a number of cookies on any page that includes a Google Map.
CONSENT .google.com Used by Google services
SIDCC .google.com Security cookie used to protect users data.
__auc .trustpilot.com Trustpilot Review Tracking.
ajs_anonymous_id .trustpilot.com Trustpilot Review Tracking.
ajs_user_id .trustpilot.com Trustpilot Review Tracking.
ajs_group_id .trustpilot.com Trustpilot Review Tracking.
amplitude_idtrustpilot.com .trustpilot.com Trustpilot Review Tracking.
_ga www.google.com Used by Google Analytics to distinguish between users.
_ga dcbltd.com Used by Google Analytics to distinguish between users.
_gid www.google.com Used by Google Analytics to distinguish between users.
_wios wurfl.io Used to help Google Analytics identify device types (i.e. desktop, mobile etc.)
_wiou wurfl.io Used to help Google Analytics identify device types (i.e. desktop, mobile etc.)
mhVisitorId .dcbltd.com Used by Media Hawk to track telephone enquiries from the website.

Please note that if you choose to disable cookies our website may not function as expected.

What Our Clients Say...

DFMS provide keyholding and Door Supervising staff at our grade 2 listed venue, we have every confidence in their very professional service. They are… Didsbury Parsonage Trust
We write in relation to previous correspondence. We would like to take this opportunity of thanking you for collecting an aged debt for us. … CARTERS SOLICITORS LLP
Many thanks to you and your team for the excellent service and support in the recent Pre-court collection (plus expenses) from a major and… VAULT CONTRACTS LTD
DCBL staff are a pleasure to deal with and have provided us with expertise and guidance especially in the arrears of CRAR and residential… BFL Solutions Ltd
I must say I was very impressed with both the speed of your response and professionalism in handling the situation and recovery of the… Worldchoice Sports
This debt was promised to be paid many times by our customer but we eventually ended up having to take him to court to… AYCLIFFE FABRICATIONS
I am writing this letter to thank you successfully resolving what had been a long standing non payment problem. We completed a job for… ASHMARK ROOFING
We have found you to be prompt, courteous and efficient in carrying out the tasks entrusted to you and would certainly recommend you to… UK Isles Ltd.