Privacy & Cookie Policy

We have updated our privacy policy in line with General Data Protection Regulation (GDPR) that comes into effect on 25th May 2018.

GDPR affects the way we collect and use information about visitors to our website, and makes it easier to find out what information we may hold about you. It also makes it easier for you to request that we remove your information from our database.

GDPR also affects the way we track users on our website using cookies.

Contacting Us

If you contact us using the contact form on our website, by email or by telephone we will record your contact information (name, email address and / or phone number) so that we can contact you in relation to your enquiry. We will not use this information for any other purpose unless you explicitly agree to allow us to do so.

If you would like us to remove your details from our database, please contact us. We will remove your details from our database within one month, in compliance with Article 17 of GDPR

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-to-erasure/

We will never share your information with third party companies.

Cookies

We use cookies to offer the best possible experience for visitors to our website. These cookies fall into two categories:

i.) First-party cookies.

We use first party cookies to track your session on the website. These cookies are destroyed when you close your browser.

ii.) Third party cookies

We use a variety of third party services to improve the functionality of our website and to track how visitors interact with the site so that we can identify what works well and what would benefit from improvement.

The usage information collected via these third party services is anonymous and cannot be used to identify you personally.

Cookie Name Domain Description
1P_JAR .google.com Google cookie. These cookies are used to collect website statistics and track conversion rates.
APISID, HSID, NID, SAPISID, SID, SSID .google.com Google set a number of cookies on any page that includes a Google Map.
CONSENT .google.com Used by Google services
SIDCC .google.com Security cookie used to protect users data.
__auc .trustpilot.com Trustpilot Review Tracking.
ajs_anonymous_id .trustpilot.com Trustpilot Review Tracking.
ajs_user_id .trustpilot.com Trustpilot Review Tracking.
ajs_group_id .trustpilot.com Trustpilot Review Tracking.
amplitude_idtrustpilot.com .trustpilot.com Trustpilot Review Tracking.
_ga www.google.com Used by Google Analytics to distinguish between users.
_ga dcbltd.com Used by Google Analytics to distinguish between users.
_gid www.google.com Used by Google Analytics to distinguish between users.
_wios wurfl.io Used to help Google Analytics identify device types (i.e. desktop, mobile etc.)
_wiou wurfl.io Used to help Google Analytics identify device types (i.e. desktop, mobile etc.)
mhVisitorId .dcbltd.com Used by Media Hawk to track telephone enquiries from the website.

Please note that if you choose to disable cookies our website may not function as expected.

What Our Clients Say...

I would like to express our thanks for all your help in recovering our debts.  We received a very speedy service and were never… Fashionbourne Ltd
We have been using Direct Security for around 3 years and have never had a problem with them.   They are quick to respond… Trafford Leisure
Thank you for your services in recently collecting a debt which we thought we would never recover.  We had sought the services of other… HALL GREEN KITCHENS & BATHROOMS LTD
I am writing to thank Direct Collection Bailiffs Limited (DCBL) team for your excellent work in collecting the oustanding debt in full owed by… Mr & Mrs Squire
As a small business, we rely on our customers paying us on time to trade effectively.  I am sure anyone who runs a business… KMR AUDIO
I would strongly recommend DCBL, who recently assisted with an unpaid debt for my farther. As it was not specifically related to a business… Miss Lowings
We at the Quentrall Services would like to thank all of the team at DCB Ltd for all their help. The team made what… Quentrall
Dear Sir, I couldn’t appreciate more in connection with the outstanding debt, which I had requested your company DCBL to collect from above mentioned… Arvind Desai