Privacy & Cookie Policy

We have updated our privacy policy in line with General Data Protection Regulation (GDPR) that comes into effect on 25th May 2018.

GDPR affects the way we collect and use information about visitors to our website, and makes it easier to find out what information we may hold about you. It also makes it easier for you to request that we remove your information from our database.

GDPR also affects the way we track users on our website using cookies.

Contacting Us

If you contact us using the contact form on our website, by email or by telephone we will record your contact information (name, email address and / or phone number) so that we can contact you in relation to your enquiry. We will not use this information for any other purpose unless you explicitly agree to allow us to do so.

If you would like us to remove your details from our database, please contact us. We will remove your details from our database within one month, in compliance with Article 17 of GDPR

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-to-erasure/

We will never share your information with third party companies.

Cookies

We use cookies to offer the best possible experience for visitors to our website. These cookies fall into two categories:

i.) First-party cookies.

We use first party cookies to track your session on the website. These cookies are destroyed when you close your browser.

ii.) Third party cookies

We use a variety of third party services to improve the functionality of our website and to track how visitors interact with the site so that we can identify what works well and what would benefit from improvement.

The usage information collected via these third party services is anonymous and cannot be used to identify you personally.

Cookie Name Domain Description
1P_JAR .google.com Google cookie. These cookies are used to collect website statistics and track conversion rates.
APISID, HSID, NID, SAPISID, SID, SSID .google.com Google set a number of cookies on any page that includes a Google Map.
CONSENT .google.com Used by Google services
SIDCC .google.com Security cookie used to protect users data.
__auc .trustpilot.com Trustpilot Review Tracking.
ajs_anonymous_id .trustpilot.com Trustpilot Review Tracking.
ajs_user_id .trustpilot.com Trustpilot Review Tracking.
ajs_group_id .trustpilot.com Trustpilot Review Tracking.
amplitude_idtrustpilot.com .trustpilot.com Trustpilot Review Tracking.
_ga www.google.com Used by Google Analytics to distinguish between users.
_ga dcbltd.com Used by Google Analytics to distinguish between users.
_gid www.google.com Used by Google Analytics to distinguish between users.
_wios wurfl.io Used to help Google Analytics identify device types (i.e. desktop, mobile etc.)
_wiou wurfl.io Used to help Google Analytics identify device types (i.e. desktop, mobile etc.)
mhVisitorId .dcbltd.com Used by Media Hawk to track telephone enquiries from the website.

Please note that if you choose to disable cookies our website may not function as expected.

What Our Clients Say...

Dear Sir/Madam, I recently needed to use your services and am writing to give positive feedback regarding the process and express my thanks at… Sunley Financial
Dear Sirs, We would like to say the biggest thank you to you all. When this case first happened, we were gutted; we thought… Carol Heather Jayne Harding
We would just like to take this opportunity of thanking you for your assistance and expertise. We are extremely happy with the services you… HARTLEY & WORSTENHOLME
Direct Security have proved invaulable to my business providing a fast, flexible, responsive and professional Security Service that more than meets our business needs.… Suresafe Electrics
Dear Sirs, I would like to thank you for your excellent service. After nearly 3 years of false promises and court action I thought… I Espley Builders Ltd
Thank you for your services in recently collecting a debt which we thought we would never recover.  We had sought the services of other… HALL GREEN KITCHENS & BATHROOMS LTD
I am writing to express my many thanks to you and all at DCBL for your highly regarded service. After going through all the… R J Holgate
Thank you for the swift and professional services we received from your company and the ease of use your website provided.  I would have… Scala