Privacy & Cookie Policy

We have updated our privacy policy in line with General Data Protection Regulation (GDPR) that comes into effect on 25th May 2018.

GDPR affects the way we collect and use information about visitors to our website, and makes it easier to find out what information we may hold about you. It also makes it easier for you to request that we remove your information from our database.

GDPR also affects the way we track users on our website using cookies.

Contacting Us

If you contact us using the contact form on our website, by email or by telephone we will record your contact information (name, email address and / or phone number) so that we can contact you in relation to your enquiry. We will not use this information for any other purpose unless you explicitly agree to allow us to do so.

If you would like us to remove your details from our database, please contact us. We will remove your details from our database within one month, in compliance with Article 17 of GDPR

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-to-erasure/

We will never share your information with third party companies.

Cookies

We use cookies to offer the best possible experience for visitors to our website. These cookies fall into two categories:

i.) First-party cookies.

We use first party cookies to track your session on the website. These cookies are destroyed when you close your browser.

ii.) Third party cookies

We use a variety of third party services to improve the functionality of our website and to track how visitors interact with the site so that we can identify what works well and what would benefit from improvement.

The usage information collected via these third party services is anonymous and cannot be used to identify you personally.

Cookie Name Domain Description
1P_JAR .google.com Google cookie. These cookies are used to collect website statistics and track conversion rates.
APISID, HSID, NID, SAPISID, SID, SSID .google.com Google set a number of cookies on any page that includes a Google Map.
CONSENT .google.com Used by Google services
SIDCC .google.com Security cookie used to protect users data.
__auc .trustpilot.com Trustpilot Review Tracking.
ajs_anonymous_id .trustpilot.com Trustpilot Review Tracking.
ajs_user_id .trustpilot.com Trustpilot Review Tracking.
ajs_group_id .trustpilot.com Trustpilot Review Tracking.
amplitude_idtrustpilot.com .trustpilot.com Trustpilot Review Tracking.
_ga www.google.com Used by Google Analytics to distinguish between users.
_ga dcbltd.com Used by Google Analytics to distinguish between users.
_gid www.google.com Used by Google Analytics to distinguish between users.
_wios wurfl.io Used to help Google Analytics identify device types (i.e. desktop, mobile etc.)
_wiou wurfl.io Used to help Google Analytics identify device types (i.e. desktop, mobile etc.)
mhVisitorId .dcbltd.com Used by Media Hawk to track telephone enquiries from the website.

Please note that if you choose to disable cookies our website may not function as expected.

What Our Clients Say...

We are writing with regards to our experience in using your services to recover money owed from an outstanding debt. It goes without saying… Tomax Building Services
We have dealt with other collection agencies and bailiffs but I must say that you were very prompt and helpful and you did exactly… Anthony Hill Commercial
Dear sir, This is a letter of appreciation for collecting the outstanding debt I have had on my books for nealry 6 years. As… Steda Plant Hire Ltd
I write with regard to DCBL with whom we have employed on a number of occasions in order to transfer up County Court Judgements… REGENT ELECTRICAL DISTRIBUTORS
I would like to thank you for the service you provided.  It was speedy, efficient and hassle free.… Bay Fort Properties
Having been owed a debt of over £2300.00 for over twelve months, my company started County Court proceedings against a company, TWICE, beacuse the… Denro Power Services
We would like to thank you very much for your outstanding work in retrieving our money from a difficult situation. We are almost certain… CHILTERN WOOL
Dear Helen McMorine I am writing to express our appreciation for the tenacity of your officers in being able to finally collect the oustanding… SNC Facilities Management Ltd