Vicky Felton Appointment Captures Headlines

27th May 2025

DCBL’s recent appointment of Vicky Felton as Director of Operations has inspired coverage in multiple business news platforms, including BDaily, The Business Desk and Contact Centre Monthly.

BDaily, a digital first national business news platform, emphasised Vicky’s extensive experience and advocacy for neurodivergence in business:

“Debt resolution firm DCBL has appointed Vicky Felton as its new Director of Operations, bringing over 25 years of leadership experience from major telecoms brands O2 and Virgin.

Vicky will focus on operational efficiency and early engagement as the business continues to scale.

A recognised advocate for neurodiversity in the workplace, she brings vital insight to support both vulnerable customers and team development.

Vicky joins DCBL’s Runcorn headquarters as the company delivers on its growth strategy.”

Our investment in people, processes and technologies is reflected perfectly in our appointment of Vicky, who joins our senior leadership team with valuable experience and insight that will allow us to further improve our operational efficiency and support of vulnerable customers.