Traveller Removal Review

10th July 2025

DCBL prides itself on the fantastic reviews left by our valued customers.

Just recently we received this brilliant review after helping a customer remove travellers from their land:

Re: Trespassers on site 29th/30th June 2025
Swift Group Holdings Ltd, Caley Close, Norwich, NR3 2BW

Thank you for the absolutely superb service provided recently
assisting us with a problem due to “travellers” moving onto a
factory site without permission to do so – there were Eight caravans,
each with a motor vehicle, and a number of adults/children.

Having made a phone call to your colleague Mr Stephen Hunt on
Monday 30th June I understand the matter was handed to your team
for attention and that a warrant was issued on site within a few hours
advising them (the travellers) that they had no right to be on site and
that they had to leave by 3.00 pm the next day (1st July) to avoid
enforcement action.

“Jenny Murphy” I commend you for the alacrity shown assisting us with
the problem – it was causing my client considerable distress given the
likely risk of damage to the building and internal electrics etc. your
re-assurance by phone on numerous occasions was greatly appreciated.
Telephone calls after normal hours (ie: after 5.00 pm yesterday and before
8.00 am this morning made a huge difference as to how the whole issue
was dealt with so please accept my personal thanks for being so caring at
a worrying time.

I am pleased to report that the “travellers” left the site early this morning
and we have now have upgraded security on the site.

Again my genuine thanks for all concerned – you, however, deserve
“top marks” for customer care – warmest regards from Norfolk.

Yours etc

John F Howard
Acting on behalf of Swift Frame Group Ltd