DCBL Launches Customer App – Finextra News

20th May 2025

Fintech news outlet, Finextra, covered the release of our latest innovation: the DCBL Customer App.

The article states:

The proprietary app, available on the App Store and Google Play, features an interactive dashboard that allows users to view outstanding payments, access, and link past cases, view corresponding evidence, make payments, update their personal details, and contact the DCBL customer support team for further assistance.

DCBL, which has won awards for its technological innovations in the industry, has introduced the app to better support its expansive customer base. The smartphone innovation gives customers full visibility of their debts and allows users to manage them more effectively, while also giving them direct access to its customer support team.

Group Strategy Director of DCBL and DCB Legal, Lee Samuels-Camozzi, stated:

“By listening to our customers, and conducting extensive consumer research, we have created a bespoke app which gives people the power to manage their finances and personal information in their own time. They are also able to ask questions and seek further support around their existing commitments and busy lifestyles.

“The app has been designed to help take the stress out of debt and support customers when they need it most. It accommodates every type of user preference, with customer support available via phone call, email, or WhatsApp. Our specialist Vulnerability & Welfare team can also be contacted through the app to provide help and guidance for anyone feeling the pressures of debt.”

Read the full article on Finextra here.