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DCBL have achieved CAI accreditation from the CSA

DCBL has recently been awarded CAI accreditation by the Credit Services Association. A number of our internal staff have carried out the online test that examines the knowledge and competencies required to perform in the role of a professional collector.

The Collector Accreditation Initiative (CAI) is a test that annually benchmarks an individual collector’s knowledge and compliance to the highest standards our industry demands. We understand the importance of holding this accreditation to show existing and potential clients that our commitment to best practices extends throughout our entire organisation.

To find out more about the CAI as well as our complete list of enviable accreditations click here.

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