DCBL App hits the headlines

23rd May 2025

Following its successful launch last week, our innovative customer focused app has garnered a lot of positive attention from news outlets!

As explored in Paypers recent feature, the development of our app is well informed and supported by our comprehensive market research:

“The potential benefits of the technology span all age groups, with 88% of 25- to 34-year-olds stating that the app can help them pay bills on time, while 84% of those aged 65 and above reported that digital technology enables them to manage their finances.”

Throughout our 25 years, we’ve consistently invested in our people, processes and technologies, and the development of our is app is a milestone continuation of this ethos.

As part of our ethical approach to debt resolution, we sought to gain a deeper understanding of our customers, which is reflected in Finextra’s article about the app:

“DCBL’s research of 2,000 UK adults found that the vast majority (93%) of people felt more in control of their finances when there was a mobile app available.”

“Off the back of these findings, DCBL has designed its app to support all ages, income levels and backgrounds, as well as maintaining its existing communications channels.”

The DCBL App is a core element of our TC25 Campaign. Our Managing Director, Darren Connor, provided a quote to Credit Connect, who covered the app launch in relation to TC25:

“We understand that financial hardship is about more than just numbers – it’s about real people. Through the Tackling Credit in 2025 campaign, the company is committed to making a real, measurable impact by providing the tools, resources, and support necessary to help our customers regain financial independence and take the stress out of debt.”

The app is available to download now via the App Store and Google Play.