Our Office Locations

UK Wide Enforcement Agency

As one of the UK’s largest enforcement agencies, DCBL agents can be called upon in any corner of the British Isles and on occasion, further afield with International Recovery. In order to offer nationwide coverage, our team are spread across numerous locations throughout the UK bringing their local knowledge and expertise to their work in debt collection, debtor tracing and high court enforcement.

DCBL Runcorn North-West Debt Collection

Our UK Locations

Northwest England

DCBL operate in two major locations throughout the Northwest of England with the major cities of Manchester and Liverpool both supported from our headquarters in Runcorn on the South banks of the River Mersey. Direct House is home to the largest proportion of our team, overseeing our debt collection operations across the UK.


DCBL provides consumer and commercial debt collection services in London. Our London office helps to control our operations in the South of England, tracing debtors with knowledge in local areas helps in achieving our industry-leading recovery rates.

The Midlands

Our Midlands office can be found in the Snow Hill area of Birmingham City Centre. From here our agents are able to cover the whole of the Midlands where our services are often required for commercial and domestic recovery.


Situated in the heart of England, Sheffield makes an ideal base for DCBL agents collecting debts across the UK. By having agents posted in central England, we have a seamless transfer between our Midlands and Northwest agents to trace debtors who may have relocated.


With Leeds place as one of the biggest cities in the Northern Powerhouse, it makes an ideal location to house DCBL agents. With a variety of businesses in the Leeds City Region, our industry-leading recovery rates are often required for commercial debt collection across West Yorkshire.


Our Welsh base can be found in the heart of Cardiff city centre. From this central location in the Welsh Capital, DCBL agents are able to pursue civil and commercial collections across Wales and aid agents from other areas in the UK with cases that cross the border. 


DCBL agents are posted in Scotland’s two major cities of Edinburgh and Glasgow giving the ability to offer time-efficient face to face debt collection reach from the Scottish border through to the highlands. By having face to face interaction with debtors in Scotland our agents are able to achieve our industry-leading recovery rates in all corners of the UK.


What Our Clients Say...

I would like to take the opportunity to thank you and your team at DCBL for the service we have received so far from… BFL SOLUTIONS LTD
We have used the services of Direct Collections on a couple of occasions now and have always found their service to be professional and… ALLIANCE WORKFORCE LIMITED
Dear Jane A quick letter hust to express my gratitude to you and your team (office & field) After our debtor defaulted on a… Gareth Jones
We had a very difficult client owing us £80,000 for over a year. They seemed to know every tactic and trick in the book… PRO PARTS (KENT) LTD
I wanted to let you know how delighted I was with the services of DCB Ltd. Our tenant seemed to know exactly how to… Michele Dance
Dear DCBL Representative, I would like to take the oppurtunity to thank DCBL in helping us recover monies owed by a former tenant. We… Arches Housing
I can confirm that we are much impressed with your service in this matter and will certainly use your services again should occasion require… GRM LAW
We have been with Direct Security Solutions for the last 12 months and find them to be a thoroughly professional company who deal with… St James & Emmanuel Academy Trust
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