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“The Customer Service Has Been Outstanding Throughout”: Lerelle’s Journey to a High Court Writ of Control

When you are owed money, the debt itself is only half the burden. The other half is uncertainty and not knowing what is happening with your case, what comes next, or whether anything is being done at all. Too many creditors have experienced the frustration of instructing someone to act on their behalf, only to be left chasing for updates.

For Lerelle Powell, the experience has been the opposite. Her case is still in progress, the application for her High Court Writ of Control is under way – but her five-star review already says a great deal about what it is like to be a DCBL client.

“Fantastic! From my initial enquiry through to applying for my High Court Writ of Control, DCBL kept me informed at every stage of the process. Their communication has been excellent, and the customer service has been outstanding throughout.”

– Lerelle Powell, DCBL client

What is a High Court Writ of Control?

If you have never been through High Court Enforcement before, “Writ of Control” may be an unfamiliar term. Put simply, it is the legal instrument that gives High Court Enforcement Agents the authority to recover a judgment debt on your behalf.

Where a court judgment is for £600 or more and did not arise from an agreement regulated by the Consumer Credit Act 1974, it can usually be transferred to the High Court for enforcement – a step known as “transferring up.”

Once the court issues the Writ of Control, High Court Enforcement can begin, starting with a Notice of Enforcement that gives the debtor at least seven clear days to settle. If they do not, enforcement agents are authorised to attend the debtor’s address and, where necessary, take control of goods to the value of the debt. In most successful cases, the enforcement fees are recovered from the debtor rather than from you.

From first enquiry to application: what the journey looks like

For Lerelle, the process began the way it does for every DCBL client: with a conversation. An initial enquiry allows our team to review the judgment, confirm it qualifies for High Court Enforcement, and explain exactly what happens next, in plain English, without obligation.

From there, DCBL takes on the procedural work. Transferring a judgment to the High Court involves court paperwork and formal requirements that most creditors have no reason to be familiar with, and nor should they need to be. That is precisely why you instruct a specialist. Our team prepares and submits the application for the Writ of Control, keeping your case moving while you get on with your life or your business.

What Lerelle’s review highlights is the part of that journey clients feel most keenly: at no point was she left wondering where her case stood. From enquiry to application, every stage was communicated as it happened.

Communication you can count on

Handing a debt over to someone else takes trust. You are asking a third party to pursue money that matters to you, often after months or years of stress, and you deserve to know it is in capable hands.

That is why clear, proactive communication sits at the heart of how DCBL works. Clients deal with a team who know their case. For Lerelle, that has meant working with Michael – and updates arrive as the case progresses, not only when they are asked for.

“I have every confidence that Michael and the team will do everything they can to help me recover the money owed to me. Thank you, Michael and the entire DCBL team!”

– Lerelle Powell, DCBL client

It is worth pausing on that word: confidence. Lerelle’s case has not yet reached its conclusion, and her five-star rating is not about a final result, it is about the way she has been treated at every step so far. Trust like that is not claimed; it is earned, one update at a time.

Owed money? It starts with a conversation

Lerelle’s journey began with a single enquiry, and yours can too. If you hold an unpaid judgment, whether the debtor is an individual or a business, our team can review your case, confirm whether it qualifies for a Writ of Control, and set out your options clearly before you commit to anything.

Contact DCBL today to find out how we can help tackle your overdue balances. Call our team on 0808 301 9886 or visit www.dcbltd.com.

 

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