Waking Watch Service

Direct Security are one of few SIA ACS accredited security companies that offers a UK wide ‘waking watch’ service.

In response to the tragic events at Grenfell Tower in 2017, the National Fire Chiefs Council (NFCC) recommended the use of personnel to patrol to prevent and detect fire in high rise buildings and evacuate the occupants should a fire break out. This would become known as a ‘waking watch’ service. Earlier this month, it was revealed that 433 high rise and other residential buildings still have unsafe exterior cladding.

For over 12 months, Direct Security Solutions has been providing a wide range of clients with ‘waking watch’ patrol services in properties all over the UK including Salford, Bristol, Portsmouth, Reading and Nottingham. We respect the fact that our clients have placed enormous trust in us carrying out this most important of tasks. Every site at which we operate is subject to full operational and health and safety assessments by our managers who then carry out in-depth briefings with our designated waking watch officers, all of whom are fire marshal trained.

All patrols are monitored in real time and retrospectively using GPS technology allowing our control room and our clients to know exactly where our officers are patrolling at any given time.  During their shift, our officers also complete Fire Safety Check Lists as recommended by the NFCC which are then given to our client.

We believe our waking watch service is one of the most experienced, professional and well respected out there and if you are considering this service, we strongly recommend you speak to us first.

What Our Clients Say...

We have been using Direct Security for around 3 years and have never had a problem with them.   They are quick to respond… Trafford Leisure
We have been with Direct Security Solutions for the last 12 months and find them to be a thoroughly professional company who deal with… St James & Emmanuel Academy Trust
Direct Security have proved invaulable to my business providing a fast, flexible, responsive and professional Security Service that more than meets our business needs.… Suresafe Electrics
DFMS provide keyholding and Door Supervising staff at our grade 2 listed venue, we have every confidence in their very professional service. They are… Didsbury Parsonage Trust
To whom it may concern, Direct Security have been our preferred contractor for all of our keyholding, manned guarding and mobile patrol requirements for… Complete Security Service
Thankyou for your services. We encountered no problems on site over the weekend, I have heard good feedback from all the staff special thanks… Clinton Enterprises
We are happy to recommend Direct for security works, Debt Collecting services and Key Holding Services. Orbis frequently work with this organisation and always… Orbis
To whom it may concern Direct Security have been an approved contractor of Spacecares for manned guarding, keyholding, alarm response, concierge and Building Manager… Spacecare
Tel: 0870 027 4589